We offer monitoring services for your server, available by e-mail and SMS.
We guarantee as standard an availability rate of 99.9% and a 4 hour intervention timeframe 24/24.
Our engineers are available 24/7 by ticket and phone to assist you with the daily management of your Dedibox servers.
Our solution advisors are at your disposal to help you choosing servers and options that match your technical requirements.
Enjoy an optimal experience with the business service level. Get a 99.95% SLA, a 20-minute first response guarantee, an intervention delay of one hour and 24/7 phone support. In addition, customize your Dedibox with access to a wide range of additional features.
The Business service is your key to several possibilities: up to 15 additional failover IP addresses, the advanced or curative protection against DDoS, the possibility to upgrade the RPN connectivity up to 10Gbit/s.
Having the Business service allows you to personalize your server to infinity. Various storage options (SSD, SAS15k, SATA, …) are available without monthly costs and can be installed at any time within one hour.
Our engineers are at your service 24/7 by ticket and phone, to assist you with the daily management of your Dedibox servers.