---
title: How to configure the backup option for webhosting
description: This page shows you how to configure the backup option for wehbosting
tags: webhosting backup
dates:
  validation: 2025-09-03
  posted: 2021-05-26
---
import Requirements from '@macros/iam/requirements.mdx'
import WebhostingOnline from '@macros/webhosting/webhosting-online.mdx'

import image from './assets/scaleway_backups_filezilla.webp'
import image2 from './assets/scaleway_backups_emails.webp'


<WebhostingOnline />

Because you can never be safe against human failure, a hardware fault, or piracy of your data we offer a secured storage space, accessible by FTP, containing the backups of your webhosting and your databases.

The offer includes:
* A daily backup of your website and your databases
* Retention of all of your backups for 3 days
* Retention of a full weekly backup of your site for two months

<Message type="note">
  * More information about this option and its pricing is available on our [website](https://www.scaleway.com/en/web-hosting/#sauvegarde).
</Message>

<Requirements />

- A Dedibox account logged into the Online [console](https://console.online.net)
- Created a **Webhosting Classic** plan

## How to subscribe to the backup option for webhosting

1. Click **Hosting** then click **Manage** next to the webhosting you wish to backup. The **Configure hosting** page displays.
2. Click **Backup** then click **Order the backup option to be safe**. You are redirected to the **Change hosting offer** page.
3. Check the **Option Hosting backup** box and click **Confirm your offer**.
4. Select your payment mode, then check the mandatory boxes.
    <Message type="note">
      * We recommend you activate automatic renewal 62 days before the expiration date by checking the corresponding box.
    </Message>
5. Click **Confirm my order** to subscribe to the backup option.
    <Message type="note">
      * Your backup will be set up within the hour of your order.
    </Message>

## How to configure your FTP/SQL backup

<Requirements />

- Set up the backup option for your webhosting

1. Click **Hosting** then click **Manage** next to your webhosting.
2. Click **Backup** to find the data required to configure your backup. A page displays your identifier and password to access your backup with an FTP client.
3. Launch [FileZilla](https://filezilla-project.org/) on your computer and enter your credentials to connect to the backup.
    <Lightbox image={image} alt="" />

<Message type="note">
  * The backups are placed in the root directory and are named by the date of their creation. SQL backups can be found in the subdirectory `database_backup`.
</Message>

## How to configure your email backup

<Message type="note">
  * There is no standardized format for the export of emails. Therefore, we offer a second dedicated [webmail](https://backup-mail.online.net/) for accessing your emails.
</Message>

1. Log into the [webmail](https://backup-mail.online.net/) using your email address and usual password.
2. You can access your current mailbox and your backups.
    <Lightbox image={image2} />
3. Click and drag the backup folders to your current mailbox to restore your old emails.