---
title: How to create an FTP account on Web Hosting Classic
description: This page shows you how to create an FTP account on Scaleway Web Hosting Classic
tags: webhosting ftp account ftp-account
dates:
  validation: 2025-08-21
  posted: 2021-05-26
---
import Requirements from '@macros/iam/requirements.mdx'
import WebhostingOnline from '@macros/webhosting/webhosting-online.mdx'


<WebhostingOnline />

**F**ile **T**ransfer **P**rotocol is a standard way to transfer files between a client (such as your local computer) and a server (such as your Scaleway webhosting server) via the internet. In order to [use FTP](/classic-hosting/how-to/connect-via-ftp/), you must first create an account.

<Requirements />

- A Dedibox account logged into the [console](https://console.online.net)
- Created a **Webhosting Classic**

## How to create an FTP account

1. Click **Hosting**, then **Manage**.
2. Click the **FTP accounts** tab.
    A form displays.
3. Fill in the form to create your FTP account, entering the following values:
    * **Username** (eg `webmaster`)
    * **Password** of your choice
    * **Path**, which has to be an existing directory on your FTP. Enter `/` to create an account with access to the whole directory, or a specific path to limit access to certain directories.
4. Validate your entries.
    <Message type="note">
      Your FTP account appears in the account list with the status **Waiting to create**. Your account will be activated in approximately one hour.
    </Message>

    When you [connect to your FTP account](/classic-hosting/how-to/connect-via-ftp/), the following folders display:
    * `awffull` (contains your old access statistics, if they were activated).
    * `www` (should contain your website).
    * `logs` (contains your old access statistics, if they were activated).
    * `UPLOADER_VOTRE_SITE_DANS_LE_REPERTOIRE_WWW` (this directory serves simply as a reminder as to where to upload your website files).

    <Message type="important">
      - Keep in mind that your website is located in the folder `/www` on the FTP server.
      - Upload all your website's content into this folder.
    </Message>

## How to limit the access to an FTP account

To limit access to an FTP account, create the folder you want to access (example: `client`) in the folder `www` (the one containing your website). Then follow these steps:

1. Log into the [Dedibox console](https://console.online.net).
2. Click **Hosting**, then click **Manage**.
3. Click the **FTP accounts** tab.
4. Enter **/www/client/** in the **Directory** field of your new account.
    <Message type="important">
      Ensure that you follow the syntax `/www/directory/` in order for your account to work.
    </Message>