---
title: How to manage IAM Members
description: Instructions for managing Members in Scaleway IAM.
dates:
  validation: 2025-06-16
  posted: 2025-03-26
---
import Requirements from '@macros/iam/requirements.mdx'

import image from './assets/scaleway-iam-users-dashboard.webp'
import image2 from './assets/scaleway-user-info.webp'


<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization

## Interactive demo
Watch our interactive demo for a visual guide on how to manage IAM Members on the Scaleway console, or keep reading for a step-by-step tutorial.
<GuideFlow src="https://app.guideflow.com/embed/qkqw5x1a4k"/>

## How to create a Member

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
2. Click **+ Add user**. A pop-up displays.
3. Enter the username of the Member you want to add to your Organization.
    <Message type="important">
      When you create a Member, a Scaleway account is created for them. They exist only within your Organization. If you delete the Member, their account is also deleted. Make sure you inform your Members that [logging into an Organization as a Member](/iam/how-to/log-in-as-a-member) is different from [logging in as an Owner](/account/how-to/log-in-to-the-console).
    </Message>
4. (Optional) Add a password.
    <Message type="note">
      If you set a password, make sure you keep note of it to share it with the Member later. The password will only be shown once. If password renewal is enforced in the Organization, from their first login, the Member must update their password. They must comply with this security requirement within the [grace period](/iam/concepts#grace-period) defined for your Organization.
    </Message>
5. (Optional) Check the box if you want to send the password to the Member via email.
6. Click **Next**.
7. Enter the Member's email address.
8. (Optional) Check the box if you want to send a welcome email to the Member.
9. (Optional) Enter the first and last name of the member.
10. (Optional) Assign the member to an existing [IAM group](/iam/concepts/#group)
11. Click **Create Member**.

    <Message type="important">
      If you did not send a welcome email to the Member, make sure you give them their login information.
      The following link allows them to see the log in screen only for your Organization: `https://account.scaleway.com/member-login?organization=[orgid]`. You must replace `[orgid]` with your Organization ID.
    </Message>

## How to access the Member overview

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
    <Lightbox image={image} alt="" />
2. Click the name of the user you want to manage. Alternatively, click <Icon name="more" /> next to the user, and select **Overview**. Either way, you are taken to the user's **Overview** tab.
    Follow the steps below depending on the management action you wish to take.

## How to view Member information

From the user's [Overview tab](#how-to-access-the-member-overview), you can view information such as:

    - **User details** - The user's type (Owner or Member), status, **created on** date, whether they have [MFA](/account/concepts/#multifactor-authentication-mfa) enabled, and the date of their last login.
    - **User profile** - The user's username, first and last names, email address, telephone number, preferred language, and their Scaleway ID number.

<Lightbox image={image2} alt="" />

In the Overview tab, you can also find an extensive list of the user's permission sets, the name of their associated policies and the scope they apply to.

## How to lock a Member

As an Owner or user with IAM Manager permissions, you can lock a Member anytime.

<Message type="important">
  Locking is an action that only applies to IAM Members. Keep in mind that:
      - Once a Member is locked, they cannot log into the Organization, but are not removed from it.
      - Any API keys attached to a Member lose their permissions when the Member is locked.
</Message>

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
2. Click the name of the Member you want to lock. Alternatively, click <Icon name="more" /> next to the Member, and select **Overview**. Either way, you are taken to the user's **Overview** tab.
3. Scroll to the **Lock Member** section.
4. Click **Lock Member**. A pop-up appears.
5. Type **LOCK** in the box and click **Confirm**.

The Member is locked, their name is displayed in red, and their status is marked as `Locked` in the IAM users list.


## How to unlock a Member

If a Member is locked you can unlock them anytime as an Owner or user with IAM Manager permissions. Their name is displayed in red and their status is marked as `Locked` in the IAM users list.

<Message type="important">
  If a Member fails to [comply with security requirements](/iam/how-to/comply-with-sec-requirements-member/) by the end of the [grace period](/iam/concepts#grace-period), they are automatically locked and are not able to connect to the Organization until they are manually unlocked.
</Message>

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
2. Click the name of the Member you want to unlock. Alternatively, click <Icon name="more" /> next to the Member, and select **Overview**. Either way, you are taken to the user's **Overview** tab.
3. Scroll to the **Unlock Member** section.
4. Click **Unlock Member**. A pop-up appears.
    <Message type="important">
      Be aware that the Member will regain access to the Organization.
    </Message>
5. Type **UNLOCK** in the box and click **Confirm**.

The Member is unlocked.

## How to edit a Member's information

You can edit a Member's:
    - **Personal information** - username, first and last names, email address, phone number and preferred language
    - **Credentials** - username, email and password.

<Message type="note">
  Follow the procedure below to edit your own information as a Member.
</Message>

### How to edit personal information

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
2. Click the name of the Member you want to edit. Alternatively, click <Icon name="more" /> next to the Member, and select **Overview**. Either way, you are taken to the user's **Overview** tab.
3. Click **Edit** <Icon name="edit" /> in the **User profile** section. A pop-up appears.
4. Edit the information.
    <Message type="important">
      The email address field must not be left empty.
    </Message>
5. Click **Confirm**.

The updated information appears in the Member Overview.

### How to edit credentials

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
2. Click the name of the Member you want to edit. Alternatively, click <Icon name="more" /> next to the Member, and select **Overview**. Either way, you are taken to the user's **Overview** tab.
3. Click the **Credentials** tab.
4. Click **Edit** next to the information you want to update in the **Sign in credentials** section. For each credential a different pop-up appears.
    <Message type="note">
    You need IAM Manager permissions to change your own username.
    </Message>
5. Enter the new information in the box.
    <Message type="important">
      Passwords are optional. When you create or update a password for a Member, you can opt to send the password to the Member via email. Once a new password is created, it is not stored or shown in the Scaleway console. Copy and safely store them before leaving the **Edit password** pop-up.
    </Message>
6. Click **Confirm**.

The updated information appears in the credentials tab.

## How to enforce security requirements for a Member

For the increased security of your Organization, you can enforce different security measures for your IAM Members.

Refer to the dedicated [How to enforce security for Members](/iam/how-to/enforce-security-requirements-members/) documentation page to find out:

- [How to disable a Member's MFA](/iam/how-to/enforce-security-requirements-members/#how-to-disable-a-members-mfa)
- [How to enforce password renewal](/iam/how-to/enforce-security-requirements-members/#how-to-enforce-password-renewal)
- [How to stop enforcing password renewal](/iam/how-to/enforce-security-requirements-members/#how-to-stop-enforcing-password-renewal)
- [How to edit the grace period of your Organization](/iam/how-to/enforce-security-requirements-members/#how-to-edit-the-grace-period-of-your-organization)

## How to delete a Member

<Message type="important">
  A Member can delete their own account. The procedure is the same as described below. When a Member deletes themselves, they are automatically disconnected from the Scaleway console.
</Message>

1. Click **IAM & API keys** on the top-right drop-down menu of the Scaleway console. The **Users** tab of the [Identity and Access Management dashboard](https://console.scaleway.com/iam/users) displays.
2. Click the name of the Member you want to delete. Alternatively, click <Icon name="more" /> next to the Member, and select **Overview**. Either way, you are taken to the user's **Overview** tab.
3. Scroll to the **Delete Member** section.
4. Click **Delete Member**. A pop-up appears.
    <Message type="important">
      Keep in mind that when you delete a Member:
        - All of their API keys will be deleted
        - Their username will become available for other Members to use
        - All logs of their actions will be kept
    </Message>
5. Type **DELETE** in the box and click **Confirm**.

The Member is deleted. If you wish to check the Member's previous logs from this point on, keep in mind that they will appear as "Deleted user" in the IAM logs. The user ID remains visible.