---
title: How to configure a Mailbox
description: This page explains how to configure a Mailbox domain on the Scaleway console.
tags: mailbox domain mailbox-domain add email dns-records
dates:
  validation: 2026-03-09
  posted: 2026-03-09
---
import Requirements from '@macros/iam/requirements.mdx'
import AddEmailAccounts from '@macros/mailbox/add-email-accounts.mdx'
import AccessWebmail from '@macros/mailbox/access-webmail.mdx'
import BetaNoteMailbox from '@macros/mailbox/beta-note.mdx'

<BetaNoteMailbox />

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
- [Created your Mailbox domain](/mailbox/how-to/create-mailbox-domain/) 

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains displays.
2. Click a Mailbox domain to configure.

## Add email accounts

<AddEmailAccounts />

## Access Webmail

<AccessWebmail />

## Check Mailbox DNS records

<Message type="tip">
  - When you use a domain name registered with [Scaleway Domains and DNS](/domains-and-dns/), you can benefit from DNS autoconfiguration.
  - If you registered your domain name with an external provider, follow the steps in our [tutorial to manually configure your domain DNS records](/tutorials/configure-domain-records-for-mailbox/).
</Message>

1. In the **DNS records** tab, check and copy information related to email delivery, email authentication, mail client configuration, calendar, and contacts services.
2. Add the DNS records to your domain management service. 
3. Click **Check status** to run a validation for all DNS records.

The DNS records are detailed in the following sections. 

### Required DNS records

|      Record       |                                          Description                                           |
| :---------------- | :--------------------------------------------------------------------------------------------- |
| Domain validation | Verifies that you own the domain before activating Mailbox.                                    |
| MX                | Defines the mail servers responsible for receiving emails for your domain.                     |
| DMARC             | Defines how receiving servers should handle emails that fail SPF or DKIM authentication.       |
| SPF               | Authorizes Mailbox servers to send emails on behalf of your domain and helps prevent spoofing. |
| DKIM              | Enables cryptographic signing of outgoing emails to improve authenticity and deliverability.   |

### Recommended DNS records

These records improve the automatic configuration of email clients.

|    Record    |                                     Description                                     |
| :----------- | :---------------------------------------------------------------------------------- |
| Autoconfig   | Allows email clients to automatically detect the email server configuration.        |
| Autodiscover | Used by clients such as Microsoft Outlook for automatic email configuration.        |
| IMAP         | Service discovery record indicating the IMAP server used to retrieve emails.        |
| POP3         | Service discovery record indicating the POP3 server used to retrieve emails.        |
| Submission   | Defines the SMTP submission server used to send emails.                             |

### Optional DNS records

These records allow automatic discovery for calendar and contacts synchronization services.

| Record  |                                Description                                |
| :------ | :------------------------------------------------------------------------ |
| CalDAV  | Enables automatic configuration of calendar synchronization using CalDAV. |
| CardDAV | Enables automatic configuration of contact synchronization using CardDAV. |

## Check email account incoming and outgoing protocols

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains displays.
2. Click a Mailbox domain to configure. The list of Mailboxes created for this domain is displayed.
3. Click an email account to configure. The email account information is displayed.
4. In the **Settings** tab, check and copy information related to email delivery (IMAP, PP3 and SMTP).

<Message type="tip">
  For the records for `imap`, `pop3`, and `smtp`, the **value** starts with three numbers that correspond to `priority`, `weight`, and `port`.
  If these fields exists on your domain manager, fill them in and remove them from the `value` field.
  
  Read our [tutorial to manually configure your domain DNS records](/tutorials/configure-domain-records-for-mailbox/) for more information.
</Message>