---
title: How to create a Mailbox domain
description: This page explains how to create a Mailbox domain on the Scaleway console.
tags: mailbox domain mailbox-domain
dates:
  posted: 2026-03-09
---
import Requirements from '@macros/iam/requirements.mdx'
import AddEmailAccounts from '@macros/mailbox/add-email-accounts.mdx'
import AccessWebmail from '@macros/mailbox/access-webmail.mdx'
import BetaNoteMailbox from '@macros/mailbox/beta-note.mdx'

<BetaNoteMailbox />

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization

## Add a Mailbox domain

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains displays.
2. Click **+ Create an email account** (or **+ Add new email account** if you already have domains in your project). The Mailbox creation wizard displays.
3. Select whether to use a **Scaleway domain** or a **domain external to Scaleway**. Follow the next steps according to your choice.
    <Tabs>
      <TabsTab label="Scaleway domain">
      <Message type="tip">
        When you use a domain name registered with [Scaleway Domains and DNS](/domains-and-dns/), you can benefit from DNS autoconfiguration.
      </Message>
        1. Choose your existing Scaleway domain from the drop-down list.
      </TabsTab>
      <TabsTab label="External domain">
        1. Select **Domain registered with an external provider**.
        2. Enter the domain name you want to use for your Mailbox email accounts.
      </TabsTab>
    </Tabs>
4. Select the subscription plan.
5. Check the estimated cost summary, then click **Continue to setup**. The email account creation window is displayed.

## Add email accounts

<AddEmailAccounts />

## Domain and Mailbox status

Refer to the [concepts page](/mailbox/concepts/#domain-status) for more information on statuses.

## Access Webmail

<AccessWebmail />