---
title: Mailbox - Quickstart
description: Get started with Scaleway Mailbox service quickly and efficiently.
tags: mailbox domain mailbox-domain
dates:
  validation: 2026-03-25
  posted: 2026-03-25
---
import Requirements from '@macros/iam/requirements.mdx'
import AddEmailAccounts from '@macros/mailbox/add-email-accounts.mdx'
import AccessWebmail from '@macros/mailbox/access-webmail.mdx'
import BetaNoteMailbox from '@macros/mailbox/beta-note.mdx'

<BetaNoteMailbox />

Mailbox is a professional email service allowing you to create and manage email accounts using your own domain.

Follow this guide to create your first Mailbox domain and take it through its full lifecycle.

<Requirements />

- A Scaleway account logged in to the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
- A domain name

## How to add a Mailbox domain

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains displays.
2. Click **Create an email account**. The Mailbox creation wizard displays.
3. Select **Domain registered with an external provider**.
4. Enter the domain name you want to use for your Mailbox email accounts.
5. Select the subscription plan.
6. Check the estimated cost summary, then click **Continue to setup**. The email account creation window is displayed.

## How to configure DNS records

When you use a domain name registered with [Scaleway Domains and DNS](/domains-and-dns/), you can benefit from DNS autoconfiguration.

If you use an external domain, follow the steps in our [tutorial to manually configure your domain DNS records](/tutorials/configure-domain-records-for-mailbox/).

## How to add email accounts

<AddEmailAccounts />

## How to access Webmail

<AccessWebmail />

## How to delete your Mailbox domain

<Message type="important">
  This action will permanently delete your domain and all associated email accounts. When a Mailbox domain is deleted, emails cannot be sent or received.
</Message>

1. Click **Mailbox** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The list of your domains displays.
2. Click the domain you wish to delete. The overview of your domain displays.
3. Navigate to the **Settings** tab.
4. Click **Delete domain**.
5. Type **DELETE** to confirm.
6. Click **Delete domain**.