---
title: How to lock a client's Organization
description: This page explains how to lock a client's Organization from the Partner Space.
tags: partner-space
dates:
  validation: 2025-06-09
  posted: 2024-05-27
---
import Requirements from '@macros/iam/requirements.mdx'


If you are confronted with a client who does not respect Scaleway’s Terms of Service, you can lock their Organization.

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- Scaleway Partner status
- [Added a client](/partner-space/how-to/add-client/)

<Message type="important">
  Locking an Organization prevents its owner from ordering or managing resources.
</Message>

1. Go to the Partner Space. A list of your clients displays.
2. Locate the row corresponding to the client whose Organization you want to lock.
3. Click <Icon name="more" /> at the end of the row.
4. Click **Lock Organization**. A pop-up displays.
5. Type **LOCK** in the text area.
6. Click **Lock** to confirm.