---
title: How to monitor your Transactional Emails with Scaleway Cockpit
description: Learn how to effectively monitor your Transactional Email using Scaleway Cockpit for optimal deliverability and performance.
tags: transactional-email email-deliverability cockpit observability dashboard metrics logs alerts
dates:
  validation: 2026-01-21
  posted: 2025-03-05
---
import Requirements from '@macros/iam/requirements.mdx'
import CockpitIamPermissions from '@macros/cockpit/iam-permissions-cockpit.mdx'


You can use Scaleway Cockpit to track TEM metrics and monitor email activity, detect potential deliverability issues, and check key indicators to track your domain's reputation.

This page explains how to get started with Scaleway Cockpit for viewing your Transactional Email metrics and logs.

<Requirements />

- A Scaleway account logged into the Scaleway [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
- [Configured your domain(s) with Transactional Email](/transactional-email/how-to/configure-domain-with-transactional-email/)
- Added [SPF, DKIM](/transactional-email/how-to/authenticate-domain/#how-to-configure-spf-records), [MX](/transactional-email/how-to/authenticate-domain/#how-to-configure-mx-records) and [DMARC](/transactional-email/how-to/authenticate-domain/#how-to-configure-dmarc-records) records to your domain(s)

## How to access the Grafana dashboard

<CockpitIamPermissions />


To view your TEM metrics, use the Grafana preconfigured dashboard which is accessible from the Scaleway console.

1. From the Scaleway console [Cockpit overview page](https://console.scaleway.com/cockpit/overview), click **Access Grafana** in the top right corner. The Grafana login screen displays.

2. Log in to Grafana. You are directed to the Scaleway Cockpit dashboards homepage.

## How to view and understand your TEM metrics

1. Click **Open dashboards** on the top right from the Scaleway Cockpit dashboards homepage.
2. Click either **TEM Overview** or **TEM Overview**, depending on your engine of choice, on the left side menu.

    You are directed to the TEM Overview dashboard.

### List of Metrics

Metrics are refreshed every minute, and report on the following data:

<Message type="important">
  Metrics on dedicated IPs are only accessible to users who subscribe to the Scale offer.
</Message>

| Category | Metric | Description |
| --- | --- | --- |
| Reputation | Current reputation score | Current reputation score of the domain. |
| Reputation | Reputation score evolution | History and evolution of the reputation score. |
| Email Activity | Global email traffic distribution by IP type | Distribution of email traffic between dedicated and shared IPs. |
| Email Activity | Global email traffic by IP type | Total volume of emails sent, segmented by IP type. |
| Email Activity | Email activity - all IPs | Total number of emails delivered and rejected across all IPs. |
| Email Activity | General activity - all IPs | An overview of email traffic. |
| Email Activity | Email rejected distribution - All IPs | Distribution of rejected emails by rejection type. |
| Errors | Errors activity - all IPs | Main recipient domains of sent emails. |
| Destinations and Rejections | Top recipient destination - all IPs | Main recipient domains of sent emails. |
| Destinations and Rejections | Top bounce recipient - all IPs | List of recipients with the most bounces. |
| Destinations and Rejections | Top fail recipient - all IPs | List of recipients for whom emails consistently failed. |


### Choosing metric parameters

At the top of the dashboard, you can configure the following parameters, that control which metrics are displayed:

- **Datasource** - Select the SCW region for which you want to see the metrics.
- **Domain** - Select the specific domain for which you want to see the metrics
- **Timeframe** - Get metrics from the last five minutes up to 31 days (free plan) and 365 days (premium plan).