---
title: How to manage email accounts
description: Discover how to manage email accounts for Scaleway Web Hosting plans from the console.
tags: webhosting
dates:
  validation: 2025-11-13
  posted: 2024-10-24
---
import Requirements from '@macros/iam/requirements.mdx'


Send, receive, and store electronic messages through the internet. Email accounts can be accessed via POP3 and IMAP protocols and managed from the Scaleway console.

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
- [Registered a domain name](/domains-and-dns/how-to/register-internal-domain/) at Scaleway or another registrar
- A Web Hosting plan

<Message type="tip">
  This guide focuses on managing your email accounts through the Scaleway console. For advanced configurations, you can access your [Web Hosting control panel](/webhosting/quickstart/#how-to-access-your-hosting-dashboard-from-the-scaleway-console).
</Message>

## How to create an email account

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **Emails** tab to display information related to your email accounts.
4. Click **+ Create email account**. A pop-up displays.
5. Select the domain you want to associate the email account with from the drop-down list, then enter a username and password.
    <Message type="tip">
        The username is the part of your email address preceding the `@`.
    </Message>
6. Click **Create email account** to confirm.

<Message type="tip">
    To access webmail for the email account, click **Access webmail** next to the email account.
</Message>


## How to update the password of an email account

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **Emails** tab to display information related to your email accounts.
4. Click <Icon name="more" /> and **Change password** next to the email account. A pop-up displays.
5. Enter your new password in the **Password** field, and click **Change password** to confirm.

## How to delete an email account

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **Emails** tab to display information related to your email accounts.
4. Click <Icon name="more" />, then **Delete** next to the email account you want to delete. A pop-up displays.
5. Type **DELETE** in the pop-up and click **Delete email account** to delete the account.