---
title: How to manage FTP accounts
description: Discover how to manage FTP accounts for Scaleway Web Hosting plans from the console.
tags: webhosting
dates:
  validation: 2025-11-13
  posted: 2024-10-24
---
import Requirements from '@macros/iam/requirements.mdx'


FTP (File Transfer Protocol) is used to transfer data from your computer to your Web Hosting account and vice versa. This allows you to manage the content of your website.

You can create and manage FTP accounts directly from the Scaleway console.

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
- [Registered a domain name](/domains-and-dns/how-to/register-internal-domain/) at Scaleway or another registrar
- A Web Hosting plan

<Message type="tip">
  This guide focuses on managing your FTP accounts through the Scaleway console. For advanced configurations, you can access your [Web Hosting control panel](/webhosting/quickstart/#how-to-access-your-hosting-dashboard-from-the-scaleway-console).
</Message>

## How to create an FTP account

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **FTP** tab to display information related to your FTP accounts.
4. Click **+ Create FTP account**. A pop-up displays.
5. Enter a username and password for your FTP account.
6. Click **Create FTP account** to create the account.

## How to update the password of an FTP account

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **FTP** tab to display information related to your FTP accounts.
4. Click <Icon name="more" />, then **Change password** next to the FTP account. A pop-up displays.
5. Enter the new password and click **Change password** to confirm.

## How to delete an FTP account

1. Click **Web Hosting** in the **Managed Services** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **FTP** tab to display information related to your FTP accounts.
4. Click <Icon name="more" />, then **Delete** next to the FTP account you want to delete. A pop-up displays.
5. Click **Delete FTP account** to delete the FTP account.