---
title: How to manage your Web Hosting with WordPress
description: Learn how to set up your WordPress dashboard, create a mailbox, and access your backups
tags: webhosting wordpress wordpress-admin webmail backup
dates:
  validation: 2025-07-17
  posted: 2025-07-17
---

import Requirements from '@macros/iam/requirements.mdx'
import WordPressEmail from '../assets/scaleway-wordpress-email.webp'
import WordPressSuccessLogIn from '../assets/scaleway-wordpress-success.webp'
import WordPressHostingOptions from '../assets/scaleway-hosting-options.webp'

This page shows you how to access WordPress, create a mailbox, access your WordPress webmail interface, and access your backups.

<Requirements />

- A Scaleway account logged into the [console](https://console.scaleway.com)
- [Owner](/iam/concepts/#owner) status or [IAM permissions](/iam/concepts/#permission) allowing you to perform actions in the intended Organization
- [Registered a domain name](/domains-and-dns/how-to/register-internal-domain/) at Scaleway or another registrar

## How to access your WordPress hosting dashboard

1. [Order](/webhosting/how-to/order-webhosting/) a WordPress Web Hosting plan. Upon creation, you will receive an email containing your username and a link to log in to your WordPress hosting dashboard.
   <Lightbox image={WordPressEmail} alt="Email from the WordPress team containing the username, and link to access the WordPress administrator account" />
2. Click the link next to **Log in here**. You are prompted to choose a language.
3. Choose your preferred language and click **Continue**. The WordPress welcome page displays.

## How to set up and log in to WordPress

1. Enter the title of your website in the **Side Title** field.
2. In the **Username** field, enter the username you received in the email from the previous steps.
3. Enter a strong password.
4. Enter your email address in the **Your Email** field.
5. Optionally, tick the box to discourage search engines from indexing your website or leave it as is.
6. Click **Install WordPress**. The **Success** page displays.
   <Lightbox image={WordPressSuccessLogIn} alt="A page displays informing you that WordPress was installed and displaying your username" />
7. Click **Log in** et log in using your credentials. Your WordPress hosting dashboard displays.

## How to create a mailbox from the Scaleway console

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **Emails** tab to display information related to your email accounts.
4. Click **Create email account** to create a new one. A pop-up displays.
5. Select the domain you want to associate the email account with from the drop-down list, then enter a username and password.
    <Message type="tip">
        The username is the part of your email address in front of the `@`.
    </Message>
6. Click **Create email account** to confirm the action and create the account.

## How to access the webmail interface from the Scaleway console

You can access the webmail platform for your Web Hosting directly from your Scaleway console.

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Click the **Emails** tab to display information related to your email accounts.
4. Click **Access webmail** next to the email address you want to access. The webmail interface displays in a new browser tab.
5. Log in using the username and password you have defined in the previous section.

## How to access your WordPress backup

    <Message type="note">
      You must have selected the backup option at WordPress Web Hosting creation to access your backup.
    </Message>

1. Click **Web Hosting** in the **Domains & Web Hosting** section of the [console](https://console.scaleway.com/) side menu. The **Web Hosting** overview page displays.
2. Click <Icon name="more" /> and **More info**, or the domain name of the Web Hosting service you want to configure. The **Hosting information** page displays.
3. Scroll down to the **Hosting options** section.
   <Lightbox image={WordPressHostingOptions} alt="The hosting options are displayed with information about the name of the current plan, domains, emails, storage, vCPU, RAM, backup, and dedicated IP." />
4. Click **Open support ticket** next to `Backup: Yes`. The support ticket creation page displays.
5. Select or type `Web Hosting` in the **Selected product** drop-down.
6. Select the domain associated with your WordPress Web Hosting in the **Related resource** drop-down.
7. Copy and paste the following title `Request WordPress backup access from engineering team` in the **Subject** field.
8. Add any relevant information in the **Description** field.
9. Click **Submit ticket**. Our Support team will then transfer your request to the Web Hosting team and you will be granted access to your backup.