Konverso

1. No-Code AI Platform for Easy Customisation

Konverso offers a user-friendly, no-code environment for building and customising AI agents without technical expertise.

• Build agents from scratch or modify pre-built templates.
• Drag-and-drop interface for simple setup and configuration.
• Seamless integration with enterprise data and systems.
• Quick deployment across multiple communication channels, including chat and email.

2. Conversational AI for IT, HR, and Customer Support

Konverso’s AI agents leverage natural language processing (NLP) and machine learning to enhance service operations:

• Automated ticket resolution to ease service desk workloads.
• Multi-channel support (Microsoft Teams, Slack, email).
• Continuous learning to improve AI responses over time.
• 24/7 self-service assistance for employees and customers.

3. Intelligent Process Automation for Increased Efficiency

Boost productivity with AI-driven process automation:

• Automated handling of requests to accelerate workflows.
• Self-service portals for independent issue resolution.
• Workflow orchestration integrated with enterprise apps.
• Real-time performance monitoring with built-in analytics.

4. AI-Powered Knowledge Management

Optimize information access and management through AI:

• Smart search for instant access to relevant knowledge.
• Context-aware recommendations based on interactions.
• Integration with SharePoint, Confluence, ServiceNow.
• Automated content updates to maintain accuracy.

5. Enterprise-Grade Management and Security

Konverso ensures scalable, secure AI deployments:

• Access control and permissions for secure management.
• Integration with enterprise tools for seamless deployment.
• Detailed analytics and reporting on AI agent performance.
• SOC 2 Type II certified for top security and compliance.

Konverso empowers businesses with AI-driven automation solutions that boost efficiency, streamline workflows, and enhance knowledge management — all without coding skills. Its scalable, secure platform ensures organizations maintain full control over their data.

Mid and small-sized companies are eager to leverage generative AI to boost productivity across teams but often lack the budget, expertise and resources.

These enterprises don’t want to rely on ChatGPT which does not meet the security requirements of European companies. With limited access to enterprise-grade tools that integrate seamlessly with their existing data and security frameworks, these businesses have no capacity to take advantage of AI.

Konverso bridges this gap by delivering AI agents for multiples tasks that’s directly connected to enterprise data providing secure and scalable AI tailored for mid-sized businesses. We have helped compamies achieve:

• +42% greater accuracy in answering employee questions.
• +29% faster at a series of knowledge work tasks.
• +14% more customer issues resolved per hour

Getting Started with Konverso:

1. Visit our website: konverso.ai

2. Click Sign Up in the top right corner

3. Fill in your details to create an account

4. Check your email for an activation link

5. Click the link to activate your account

6. Log in and start building with Konverso!

We offer a comprehensive library of support documents, video tutorials, youtube channel, along with an internal chat feature that lets you connect directly with an expert or book a meeting to discuss any of your support needs.

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