How to manage notifications

Reviewed on February 04, 2026

The notification manager allows you to configure different types of notifications about Organization events, for the users in your Organization. These events include incidents, technical issues or maintenance, security alerts and billing. The notification manager also provides shortcuts to your Budget alerts, Cockpit alerts, and the Scaleway status page.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console

How to notify users in your Organization

1. Open the Settings page of your Organization.
2. Scroll down to the User notification section of the side menu, under Organization notifications.
3. Check the box(es) next to the email of the user for whom you want to set up notifications. Four types of notifications are available: Incident, Technical, Security, and Billing.
   Note

   The emails displayed in the list belong to users in your Organization. Create a new Member to see them on the list and manage their notification settings.

When you check the box, the user is automatically subscribed to the notifications.

Types of notifications

The notification manager lets you decide who receives each type of notification. Here are some examples of the different types of notifications:

How to notify users outside of your Organization

You can set external contacts, ones that are not users in your Organization, to receive notifications.

1. Navigate to the External notifications section.
2. Click the Add contact button.
3. Enter the contact’s name and email address.
4. Click Select notification type.
5. Check boxes for the notification types the contact should receive (e.g., Incident, Billing).
6. Click Add contact to confirm.

How to subscribe or unsubscribe to the Scaleway newsletter

To subscribe or unsubscribe from the Scaleway newsletter:

1. Access your Settings space of the Scaleway console.
2. Click the Personal notifications entry of the side menu.
3. Toggle the button to enable or disable newsletter alerts.