How to monitor your Transactional Emails with Scaleway Cockpit

Reviewed on March 05, 2025

You can use Scaleway Cockpit to track TEM metrics and monitor email activity, detect potential deliverability issues, and check key indicators to track your domain's reputation.

This page explains how to get started with Scaleway Cockpit for viewing your Transactional Email metrics and logs.

Before you start

To complete the actions presented below, you must have:

A Scaleway account logged into the console
Owner status or IAM permissions allowing you to perform actions in the intended Organization
Configured your domain(s) with Transactional Email
Added SPF, DKIM, MX and DMARC records to your domain(s)

How to activate your Cockpit

Scaleway Cockpit is activated by default if you have created any Scaleway resources integrated with Cockpit.

How to access the Grafana dashboard

To view your TEM metrics, use the Grafana preconfigured dashboard which is accessible from the Scaleway console:

First, you must create a user and their associated credentials (a username and password) for Grafana
Then, you can use these credentials to access Grafana from the Scaleway console, and visualize preconfigured dashboards for all your Scaleway products.

Create a Grafana user and retrieve their username and password by following this procedure.
From the Scaleway console Cockpit overview page, click Open dashboards in the top right corner.
Enter your Grafana username and password to log in.

You are directed to the Scaleway Cockpit dashboards homepage.

How to view and understand your TEM metrics

Click Open dashboards on the top right from the Scaleway Cockpit dashboards homepage.
Click either TEM Overview or TEM Overview, depending on your engine of choice, on the left side menu.

You are directed to the TEM Overview dashboard.

List of Metrics

Metrics are refreshed every minute, and report on the following data:

Important

Metrics on dedicated IPs are only accessible to users who subscribe to the Scale offer.

Category	Metric	Description
Reputation	Current reputation score	Current reputation score of the domain.
Reputation	Reputation score evolution	History and evolution of the reputation score.
Email Activity	Global email traffic distribution by IP type	Distribution of email traffic between dedicated and shared IPs.
Email Activity	Global email traffic by IP type	Total volume of emails sent, segmented by IP type.
Email Activity	Email activity - all IPs	Total number of emails delivered and rejected across all IPs.
Email Activity	General activity - all IPs	An overview of email traffic.
Email Activity	Email rejected distribution - All IPs	Distribution of rejected emails by rejection type.
Errors	Errors activity - all IPs	Main recipient domains of sent emails.
Destinations and Rejections	Top recipient destination - all IPs	Main recipient domains of sent emails.
Destinations and Rejections	Top bounce recipient - all IPs	List of recipients with the most bounces.
Destinations and Rejections	Top fail recipient - all IPs	List of recipients for whom emails consistently failed.

Choosing metric parameters

At the top of the dashboard, you can configure the following parameters, that control which metrics are displayed:

Datasource - Select the SCW region for which you want to see the metrics.
Domain - Select the specific domain for which you want to see the metrics
Timeframe - Get metrics from the last five minutes up to 31 days (free plan) and 365 days (premium plan).