How to manage notifications
The notification manager allows you to configure different types of notifications about Organization events, for the users in your Organization. These events include incidents, technical issues or maintenance, security alerts and billing. The notification manager also provides shortcuts to your Budget alerts, Cockpit alerts, and the Scaleway status page.
Before you start
To complete the actions presented below, you must have:
- A Scaleway account logged into the console
How to notify users in your Organization
- Click the bell icon, or notification manager icon, in the top-right menu of the Scaleway console. You are directed to the Notification Manager page.
- Scroll to the User notifications section.
- Check the box(es) next to the email of the user for who you want to set up the notifications. Four types of notifications are available: Incident, Technical, Security and Billing.
When you check the box, the user is automatically subscribed to the notifications.
Types of notifications
The notification manager lets you decide who receives each type of notification. Here are some examples of the different types of notifications:
Notification type | Examples |
---|---|
Incident | Service downtime detected, outage resolved |
Technical | Scheduled maintenance, update required |
Security | Suspicious login attempt detected, MFA activated/deactivated |
Billing | New invoice sent, credit card expired |
How to notify users outside of your Organization
You can set external contacts, ones that are not users in your Organization, to receive notifications.
- Navigate to the External notifications section.
- Click Add Contact.
- Enter the contact’s name and select a delivery method.
- Click Select notification type.
- Choose the notifications the contact should receive (e.g., Incident, Billing).
- Click Add contact to confirm.
How to view notification history
To view the history of notifications sent to your Organization:
- Click the History tab in the notification manager.
- Browse the list to see past notifications, including their type, recipients, and date.
How to subscribe or unsubscribe to the Scaleway newsletter
To subscribe or unsubscribe from the Scaleway newsletter:
- Navigate to the Personal notifications section of the notification manager.
- Toggle the button to enable or disable newsletter alerts.