How to manage notifications

Reviewed on June 09, 2025

The notification manager allows you to configure different types of notifications about Organization events, for the users in your Organization. These events include incidents, technical issues or maintenance, security alerts and billing. The notification manager also provides shortcuts to your Budget alerts, Cockpit alerts, and the Scaleway status page.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console

How to notify users in your Organization

1. Click the bell icon, or notification manager icon, in the top-right menu of the Scaleway console. You are directed to the Notification Manager page. Open Image over content
   Close current Lightbox
2. Scroll to the User notifications section.
3. Check the box(es) next to the email of the user for who you want to set up the notifications. Four types of notifications are available: Incident, Technical, Security and Billing.
   Important

   The emails displayed in the list belong to users in your Organization. To see them in the list, first you must created a new Member.

When you check the box, the user is automatically subscribed to the notifications.

Types of notifications

The notification manager lets you decide who receives each type of notification. Here are some examples of the different types of notifications:

How to notify users outside of your Organization

You can set external contacts, ones that are not users in your Organization, to receive notifications.

1. Navigate to the External notifications section.
2. Click Add Contact.
3. Enter the contact’s name and select a delivery method.
   Important

   Currently, only emails are available as a delivery method.

4. Click Select notification type.
5. Choose the notifications the contact should receive (e.g., Incident, Billing).
6. Click Add contact to confirm.

How to view notification history

To view the history of notifications sent to your Organization:

1. Click the History tab in the notification manager.
2. Browse the list to see past notifications, including their type, recipients, and date.

How to subscribe or unsubscribe to the Scaleway newsletter

To subscribe or unsubscribe from the Scaleway newsletter:

1. Navigate to the Personal notifications section of the notification manager.
2. Toggle the button to enable or disable newsletter alerts.