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How to contact the Dedibox support team

Before you start

To complete the actions presented below, you must have:

  • A Dedibox account logged into the console

  1. Log in to the Dedibox console.

  2. Locate and click the Support link.

  3. From the drop-down menu, select Technical assistance. This opens a support ticket form.

  4. Fill out the form with the required details, providing as much relevant information as possible to assist the support team.

  5. Once you have completed your ticket, submit it.

    After submitting the ticket, you will have access to your conversation history with the technical assistance team. This allows you to track your previous and current tickets.

Tip

Check the Scaleway Status page for real-time updates on the status of our services and maintenance information.

See Also
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