Frequently Asked Questions

Select from the following list of products and browse through the FAQ to find answers to commonly asked questions

Account & Billing

Account

Get answers to your most common account-related questions.

Billing

Discover billing methods, plans, and pricing for Scaleway products. Learn about invoicing details, billing events, pro-rata billing, invoice statuses, payment methods, and managing your billing efficiently.

Scaleway Support

Discover Scaleway Support plans.

Security & Identity

Identity and Access Management

Discover Scaleway's Identity and Access Management system.

Secret Manager

Explore Scaleway Secret Manager with our comprehensive FAQ covering security, secret types, and more.

Bare Metal

Apple silicon

Discover how to use Apple silicon for application development.

Dedibox in the Scaleway console

Discover how to link your Dedibox servers to your Scaleway account.

Dedibox

Discover Scaleway Dedibox dedicated servers.

Elastic Metal

Explore Scaleway Elastic Metal servers, pioneering 100% cloud bare metal solutions. Learn about billing, server ranges, installation guides, and more.

Compute

Instances

Discover Scaleway Instances and learn the difference between images and snapshots.

Containers

Container Registry

Discover Scaleway Container Registry.

Kubernetes

Discover Kubernetes Kapsule and Kosmos - a managed Kubernetes service.

Managed Databases

Managed Database for PostgreSQL and MySQL

Discover Scaleway Managed Databases and how to access them for PostgreSQL and MySQL.

Managed Database for Redis™

Discover Scaleway Managed Databases and how to access it for Redis™.

Managed Services

Distributed Data Lab FAQ

Discover Scaleway Distributed Data Lab powered by Apache Spark, and how to use it.

IoT Hub

Discover IoT Hub.

Transactional Email

Discover Scaleway's Transactional Email

Network

Domains and DNS

From understanding DNS features to managing domain ownership, explore everything you need to know about domains and DNS zones with Domains and DNS.

IPAM

Discover Scaleway IPAM.

Load Balancer

Discover Scaleway Load Balancer and its multicloud feature.

Private Networks

Discover Private Networks.

Public Gateways

Discover Public Gateways.

VPC

Discover Scaleway VPC and Private Networks.

Observability

Cockpit

Discover Scaleway's Cockpit

Serverless

Messaging and Queuing

Discover Scaleway Messaging and Queuing.

Serverless Containers

Discover Serverless Containers and Serverless architecture.

Serverless Functions

Discover Serverless Functions and Serverless architecture.

Serverless Jobs

Discover Scaleway's Serverless Jobs

Serverless SQL Databases

Discover Scaleway's Serverless SQL Databases

Storage

Block Storage

Explore Scaleway Block Storage with our comprehensive FAQ covering performance, persistence, and more. Learn how Block Storage compares to local storage and its compatibility with Scaleway resources.

Object Storage

Discover S3 Object Storage.