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Frequently Asked Questions

Select from the following list of products and browse through the FAQ to find answers to commonly asked questions

Block Storage
Discover the difference between file storage and Block Storage and get answers to your performance and security concerns.
Cockpit
Discover Scaleway's Cockpit
Billing
Discover billing methods, plans and pricing for Scaleway products.
Apple silicon M1 as-a-service
Discover how to use M1 for application development.
Container Registry
Discover Scaleway Container Registry.
Cold Storage
Discover Scaleway Glacier and its features.
Dedibox
Discover Scaleway Dedibox dedicated servers.
Managed Database for Redis™
Discover Scaleway Managed Databases and how to access it for Redis™.
Dedibox in the Scaleway console
Discover how to link your Dedibox servers to your Scaleway account.
Domains and DNS
Discover Domains and DNS.
General Questions
Let us address the most common questions you have about your products, services, and brand as a whole.
Enterprise Instances
Discover Scaleway Enterprise Instances.
Identity and Access Management
Discover Scaleway's Identity and Access Management system.
Elastic Metal servers
Discover Scaleway Elastic Metal servers.
Managed Database for PostgreSQL and MySQL
Discover Scaleway Managed Databases and how to access them for PostgreSQL and MySQL.
IOT Hub
Discover IOT Hub.
Instances
Discover Scaleway Instances.
Kubernetes Kapsule and Kosmos
Discover Kubernetes Kapsule and Kosmos - a managed Kubernetes service.
Load Balancer
Discover Scaleway Load Balancer and its multicloud feature.
New Object Storage Classes
Discover Standard Multi-AZ Object Storage classes.
PLAY2 Instances
Discover Scaleway PLAY2 Instances.
Private Networks
Discover Private Networks.
Object Storage
Discover S3 Object Storage.
PRO2 Instances
Discover Scaleway PRO2 Instances.
Messaging and Queuing
Discover Scaleway Messaging and Queuing.
Secret Manager
Discover Scaleway's Secret Manager
Public Gateways
Discover Public Gateways.
Serverless Containers
Discover FaaS with Serverless Containers.
Serverless Functions
Discover Serverless Functions and Serverless architecture.
Scaleway Support
Discover Scaleway Support plans.
Transactional Email
Discover Scaleway's Transactional Email
VPC
Discover Scaleway VPC and regional Private Networks.