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Frequently Asked Questions

Select from the following list of products and browse through the FAQ to find answers to commonly asked questions

Account & Billing

Account
Get answers to your most common account-related questions.
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Billing
Discover billing methods, plans, and pricing for Scaleway products. Learn about invoicing details, billing events, pro-rata billing, invoice statuses, payment methods, and managing your billing efficiently.
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Scaleway Support
Discover Scaleway Support plans.
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Security & Identity

Identity and Access Management
Discover Scaleway's Identity and Access Management system.
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Secret Manager
Discover Scaleway's Secret Manager
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Compute

Instances
Discover Scaleway Instances and learn the difference between images and snapshots.
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Bare Metal

Apple silicon
Discover how to use Apple silicon for application development.
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Dedibox in the Scaleway console
Discover how to link your Dedibox servers to your Scaleway account.
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Dedibox
Discover Scaleway Dedibox dedicated servers.
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Elastic Metal
Explore Scaleway Elastic Metal servers, pioneering 100% cloud bare metal solutions. Learn about billing, server ranges, installation guides, and more.
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Serverless

Messaging and Queuing
Discover Scaleway Messaging and Queuing.
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Serverless Containers
Discover Serverless Containers and Serverless architecture.
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Serverless Functions
Discover Serverless Functions and Serverless architecture.
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Serverless SQL Databases
Discover Scaleway's Serverless SQL Databases
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Serverless Jobs
Discover Scaleway's Serverless Jobs
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Containers

Container Registry
Discover Scaleway Container Registry.
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Kubernetes
Discover Kubernetes Kapsule and Kosmos - a managed Kubernetes service.
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Storage

Block Storage
Discover the difference between file storage and Block Storage and get answers to your performance and security concerns.
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Object Storage
Discover S3 Object Storage.
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Managed Databases

Managed Database for PostgreSQL and MySQL
Discover Scaleway Managed Databases and how to access them for PostgreSQL and MySQL.
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Managed Database for Redis™
Discover Scaleway Managed Databases and how to access it for Redis™.
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Network

Domains and DNS
Discover Domains and DNS.
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Load Balancer
Discover Scaleway Load Balancer and its multicloud feature.
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Private Networks
Discover Private Networks.
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Public Gateways
Discover Public Gateways.
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VPC
Discover Scaleway VPC and Private Networks.
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Observability

Cockpit
Discover Scaleway's Cockpit
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Managed Services

IoT Hub
Discover IoT Hub.
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Transactional Email
Discover Scaleway's Transactional Email
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