Frequently Asked Questions

Select from the following list of products and browse through the FAQ to find answers to commonly asked questions

Account & Billing

Get answers to your most common account-related questions.
Discover billing methods, plans, and pricing for Scaleway products. Learn about invoicing details, billing events, pro-rata billing, invoice statuses, payment methods, and managing your billing efficiently.
Scaleway Support
Discover Scaleway Support plans.

Security & Identity

Identity and Access Management
Discover Scaleway's Identity and Access Management system.
Secret Manager
Discover Scaleway's Secret Manager


Discover Scaleway Instances and learn the difference between images and snapshots.

Bare Metal

Apple silicon
Discover how to use Apple silicon for application development.
Dedibox in the Scaleway console
Discover how to link your Dedibox servers to your Scaleway account.
Discover Scaleway Dedibox dedicated servers.
Elastic Metal
Discover Scaleway Elastic Metal servers, the first 100% cloud bare metal servers.


Messaging and Queuing
Discover Scaleway Messaging and Queuing.
Serverless Containers
Discover FaaS with Serverless Containers.
Serverless Functions
Discover Serverless Functions and Serverless architecture.
Serverless Jobs
Discover Scaleway's Serverless Jobs
Serverless SQL Databases
Discover Scaleway's Serverless SQL Databases


Container Registry
Discover Scaleway Container Registry.
Discover Kubernetes Kapsule and Kosmos - a managed Kubernetes service.


Block Storage
Discover the difference between file storage and Block Storage and get answers to your performance and security concerns.
Object Storage
Discover S3 Object Storage.

Managed Databases

Managed Database for PostgreSQL and MySQL
Discover Scaleway Managed Databases and how to access them for PostgreSQL and MySQL.
Managed Database for Redis™
Discover Scaleway Managed Databases and how to access it for Redis™.


Domains and DNS
Discover Domains and DNS.
Load Balancer
Discover Scaleway Load Balancer and its multicloud feature.
Private Networks
Discover Private Networks.
Public Gateways
Discover Public Gateways.
Discover Scaleway VPC and Private Networks.


Discover Scaleway's Cockpit

Managed Services

IoT Hub
Discover IoT Hub.
Transactional Email
Discover Scaleway's Transactional Email
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