How to check your emails

Reviewed on February 27, 2025

Before you start

To complete the actions presented below, you must have:

• A Dedibox account logged into the Online console
• Created a Webhosting Classic plan
• Configured an email account

How to configure your email account

We recommend choosing a protocol adapted to your usage habits:

• POP3: ideal for use on a single device;
• IMAP: the best option for a multi-device usage (computer, mobile phone, tablet etc.).

How to check your emails using a webmail interface

1. Access the Scaleway webmail interface.

2. Log in with the following credentials:

   • The Login corresponds to your complete email address (you@domain.ex for example).
   • The Password related to your email account.
   Note

   If you do not know your password, you can recover it from the Online console.

   1. Log into the console.
   2. Click Hosting then Manage, then E-mail accounts. A list of your email addresses displays.
   3. Click the settings icon (cogwheel) next to your email address and click Update password to change it.
   Tip

   • If you use a messaging client (Outlook, Thunderbird, etc.) on your computer, configured to use POP, it is normal that you can only see the newly arrived mails, as POP downloads mail onto your computer.
   • If you want to check your emails using the webmail, you should configure your client to use IMAP.