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Billing - Quickstart

Console overview

Follow this guided tour to discover how to use the Billing Space.

Before you can order Scaleway resources, you must add your payment method to your account.

Before you start

To complete the actions presented below, you must have:

  • A Scaleway account logged into the console
  • Owner status or IAM permissions allowing you to perform actions in the intended Organization

How to add a payment method

  1. Click Billing in the Organization drop-down menu to go to the Billing page.
  2. Click Payment and billing.
  3. Scroll down to Payment Methods.

You can choose between two payment methods: credit card or SEPA mandate.

How to add a credit card

  1. Access the Scaleway console.
  2. On the Billing page, click the Payment and billing tab.
  3. Scroll down to Payment methods and open the Credit card tab.
  4. Click the Add a credit card button. A pop-up appears.
  5. Enter the details of your credit or debit card.
  6. Click Add credit card to confirm. A 3D Secure validation is initiated. Depending on your bank, you may be asked to enter a code received by SMS or via an application on your smartphone.
  7. Enter the code and validate the form.

How to add a SEPA mandate

Note

This method requires a successful KYC verification.

  1. Click SEPA Direct Debit under Payment Methods.
  2. Click +Add a SEPA mandate. A pop-up appears.
  3. Enter the required information.
  4. Click Add a SEPA mandate to confirm.

How to change your billing information

  1. Click Billing in the Organization drop-down menu to go to the Billing page.

  2. Click edit icon in the Billing information area. A pop-up displays.

  3. Enter your new postal address and click Confirm changes to validate.

    Your new billing address is now used for your invoices.

Note

It is not possible to edit your country and region information directly from this form. Contact the support team if you need to modify this information.

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