How to add a client

Reviewed on August 11, 2026

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Scaleway Partner status

Adding a new client

1. Click Go to Partner Space from your Organization dashboard.
2. Click Add client. A dialog box appears.
3. Add the company information of your client:
   • Company name
   • External identifier (ID associated with this client in your internal tools)
4. Add the contact information:
   • First name
   • Last name
   • Email address
   • Phone number
5. Click Add client.
6. Choose whether you need access to the Organization of your client:
   • Click Get access to become a Member of your client's Organization. Depending on your permissions on this Organization, you may be able to manage or view their cloud resources.
   • Click Decline if you do not need access. You can still track the consumption of your client from the Partner Space.

Your client is now listed.

Accessing a client's Organization

1. Click Log in as an IAM Member in the invitation email sent to your inbox. You'll need your client's Organization ID provided in the email.
2. Follow the login instructions on the Scaleway console.

Your client's Organization now appears in your Organization list. You can switch from one Organization to another by clicking the Organization name on the top navigation bar.