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I don't see my country on the supported countries list

Problem

I don't find my country on the list of supported countries.

Symptoms

You tried to create an account or update your billing address, but can't find your country on the list.

Cause

Due to regulatory and legal restrictions, it is currently not possible to create a Scaleway account if you reside in one of the following countries:

  • Afghanistan;
  • Belarus;
  • Burundi;
  • Central African Republic;
  • Cuba;
  • Democratic People's Republic of Korea (North Korea);
  • Crimea;
  • Democratic Republic of the Congo;
  • Ethiopia;
  • Guinea;
  • Guinea-Bissau;
  • Iraq;
  • Lebanon;
  • Libya;
  • Mali;
  • Myanmar;
  • Nicaragua;
  • Russia;
  • Somalia;
  • Sudan;
  • South Sudan;
  • Syria;
  • Ukraine;
  • Venezuela;
  • Yemen;
  • Zimbabwe.

Note that this applies to any address update. If you were previously located in a supported locality and plan on relocating to one of the countries listed above, it will not be possible to update your postal address.

We are continually working to make our services available in as many locations as possible, and hope to help you scale up your cloud projects soon.

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