How to manage contacts

Reviewed on July 29, 2025

This page shows you how to add and manage contacts to ensure the right people are notified when alerts are triggered or resolved using the Scaleway console.

You are prompted to create contacts when enabling the alert manager for the first time, or when re-enabling it after disabling. However, you can also perform this step independently from the alert manager configuration at any time.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions allowing you to perform actions in the intended Organization
• Enabled the alert manager

How to add contacts

1. Click Cockpit in the Monitoring section of the console side menu. The Cockpit overview page displays.
2. Click the Alerts tab.
3. Click the Region drop-down and select the desired region.
   Important

   Make sure that you select the same region as the data sources you want your contacts to be alerted for.

4. Click Add email in the Contacts section. A pop-up displays.
5. Enter an email address, then click + Add email. Your email address displays and by default, the Resolved notifications checkbox is ticked. This means that you will receive notifications for resolved alerts.
6. Optionally, enter another email and click + Add email to add another contact.
7. Click Add contacts to confirm. The email addresses appears in the list of your contacts.

How to manage contacts

1. Click Cockpit in the Monitoring section of the console side menu. The Cockpit overview page displays.
2. Click the Alerts tab.
3. Click the Region drop-down and select the desired region.
   Important

   Make sure that you select the same region as the data sources you want your contacts to be alerted for.

4. Scroll to the Contacts section and:

• click Send test alert to ensure that your alerts are sent to your contacts. You must have activated preconfigured alerts beforehand.
• clear the checkbox under Resolved notifications to stop receiving resolved notifications.
• click the trash icon next to the contact you wish to delete, then click Delete contact to confirm.
  Important

  The contact you delete will no longer receive alerts. If this is your only configured contact, alert notifications will stop until you add a new contact.