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Account

Creating your Scaleway account gives you access to the Scaleway ecosystem via the Scaleway console and Scaleway API to create, deploy, and scale our products and services with ease.

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Getting Started

Account API

Manage your Scaleway account using the Scaleway API.

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Changelog

  • Account

    Added

    WebAuthn based 2FA

    The Scaleway console now provides WebAuthn (Passkey) support for Two-Factor Authentication (2FA). Secure your account with biometrics or a physical security key via the Organization security dashboard in your Settings space.

  • Account

    Added

    New Support Plans

    The new Scaleway Support Plans are now available.

    Our French Support team has been strengthened and trained to improve your service.

    In line with this upgrade, we have refreshed our Support Plans with new pricing, clearer service levels, and expanded options.

    The new plans can be found in the Support Plans page of the console.

    Find below an overview of the new plans:

    • Basic (Free) - 24/7 ticket support, 8h IRT for P1 incidents
    • Advanced (€50/month or 5% net spend*) - 2h IRT for P1s, Hotline 7/7 (9AM–6PM)
    • Business (€250/month or 10% net spend*) - < 30min IRT for P1s, 24/7 Hotline, Dedicated Premium Team
    • Enterprise (€990/month or 20% net spend*) - 15min IRT for P1s, 24/7 Hotline, Premium Team, Technical Account Manager, quarterly reviews, architecture audit, and official certification.

    *Higher figure applies.

    Refer to the Understanding support plans documentation page for more details about how each plan works.

View the full changelog
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