How to disable boot errors using iDRAC

Reviewed on September 11, 2025

This document shows you how to disable boot errors, where your server is stuck and displays the following message: “trike the F1 key to continue, F2 to run the system setup program.

Before you start

To complete the actions presented below, you must have:

• A Dedibox account logged into the Online console
• Created and installed a dedicated server with a Dell iDRAC controller

1. Connect to your server's iDRAC.

2. Click System, on the side menu.

3. Click the Console/Media tab, then Launch virtual console.

   Your server will boot until it gets stuck as previously described:

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4. Click in the KVM window, then press F2. This allows you to enter the BIOS of your server and make configuration changes.

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5. Use the arrow keys to go to the line F1/F2 Prompt on Error.

6. Press the spacebar to change the value of the line to Disabled.

7. Press ESC. You are prompted to save your modifications to the BIOS.

8. Press Enter to save your modifications.

   The server reboots. You can watch the boot process in the KVM to make sure the server loads the OS correctly.

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