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How to configure the alert manager

This page shows you how to enable Scaleway's regionalized alert manager, add and manage contacts that will be notified when your alerts are triggered, using the Scaleway console.

You can add or manage contacts at any time to ensure the right people are notified when alerts fire.

Before you start

To complete the actions presented below, you must have:

How to enable the alert manager

Enabling Scaleway's regionalized alert manager allows you configure preconfigured alerts for your Scaleway resources.

  1. Click Cockpit in the Monitoring section of the console side menu. The Cockpit overview page displays.
  2. Click the Alerts tab.
  3. Click the Region drop-down and select the desired region.
    Important

    Make sure that you select the same region as the data sources you want to be alerted for.

  4. Click Enable alert manager under the Alert manager section. A pop-up displays prompting you to configure alert notifications.
    Tip

    Configuring alert notifications consists of two steps:

    • Enabling the alert manager, and
    • Adding contacts This allows the contacts to receive notifications whenever alerts you have configured are triggered.
  5. Click Enable alert manager to confirm. The step for adding contacts displays.
  6. Enter an email address, then click + Add email and Add contacts. Your email address displays in the Contacts section, and by default, the Resolved notifications box is ticked. This means that you will receive notifications for resolved alerts.
  7. Optionally, click Skip for now if you do not want to add contacts yet.
    Note

    You are prompted to create contacts when enabling the alert manager for the first time, or when re-enabling it after disabling. However, you can also add or manage them independently from the alert manager configuration at any time.

How to add contacts

You are prompted to create contacts when enabling the alert manager for the first time, or when re-enabling it after disabling. However, you can also perform this step independently from the alert manager configuration at any time.

  1. Click Cockpit in the Monitoring section of the console side menu. The Cockpit overview page displays.
  2. Click the Alerts tab.
  3. Click the Region drop-down and select the desired region.
    Important

    Make sure that you select the same region as the data sources you want your contacts to be alerted for.

  4. Click Add email in the Contacts section. A pop-up displays.
  5. Enter an email address, then click + Add email. Your email address displays and by default, the Resolved notifications checkbox is ticked. This means that you will receive notifications for resolved alerts.
  6. Optionally, enter another email and click + Add email to add another contact.
  7. Click Add contacts to confirm. The email addresses appears in the list of your contacts.

Refer to the dedicated documentation to find out how to manage your contacts.

How to manage contacts

  1. Click Cockpit in the Monitoring section of the console side menu. The Cockpit overview page displays.
  2. Click the Alerts tab.
  3. Click the Region drop-down and select the desired region.
    Important

    Make sure that you select the same region as the data sources you want your contacts to be alerted for.

  4. Scroll to the Contacts section and:
  • click Send test alert to ensure that your alerts are sent to your contacts. You must have activated preconfigured alerts beforehand.
  • clear the checkbox under Resolved notifications to stop receiving resolved notifications.
  • click the trash icon next to the contact you wish to delete, then click Delete contact to confirm.
    Important

    The contact you delete will no longer receive alerts. If this is your only configured contact, alert notifications will stop until you add a new contact.

Advanced configuration

Important

Make sure that you use the Scaleway alert manager if you follow the Grafana documentation below

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