Frequently asked questions

What is Scaleway?

Scaleway is the world’s first dedicated ARM-Based cloud platform (IaaS) created by Online.net.

Scaleway is simple. We made it for people who need an easy-to-use web hosting platform, with on demand resources and without reading hours of documentation. You can get your own Linux cloud server on SSD in seconds and with only two clicks!

Scaleway is designed for people who want to launch and scale their applications on trustable resources. We provide dedicated, constant, predictable performances on SSD cloud servers. If you hate unpredictable resources, it is the place to be.

All of this starts at only €0.006 for 2GB of RAM, 50GB of SSD, 4 dedicated cores and 200Mbit/s of unmetered bandwidth!

Since 2016, Scaleway provides x86 BareMetal servers on the cloud platform and affordable x86 cloud instances to suit developer needs in both Paris and Amsterdam.

Since 2017, Scaleway also provide Workload Intensive SSD cloud servers and ARMv8 Cloud Servers.

Since 2018, Scaleway provides blazing fast NVMe SSD Virtual Cloud Servers.

What makes Scaleway cloud different?

At Scaleway, we provide BareMetal SSD servers. When you request a BareMetal server, you get full root access on a dedicated server. Performances are constant and predictable as opposed to virtual servers. We are not speaking about dedicated hosting, it comes with all the benefits of the cloud!

Our platform provides:

  • On-demand BareMetal SSD cloud servers. Read more

  • On-demand Starter and Workload Intensive SSD cloud servers. Read more

  • Images to create series of servers with predefined configuration. For instance, you can prepare to scale with a front-end image of an Apache server. Read more

  • Additional SSD storage with up to 1TB of SSD storage per server. Read more

  • Snapshot to backup your servers and their data. Read more

  • Reserved IP addresses movable between your servers for live migration. Read more

  • Over 5000Gbit/s of network connectivity with between 200Mbit/s and 1000Mbit/s of unmetered internet bandwidth and up to 5Gbit/s of internal bandwidth per server. Read more

  • A 24x7 support team available to help you in English and in French with service levels including a 99.99% SLA and a 30 minutes response time guarantee. Read more

  • S3 compatible object storage to upload all your files. Read more

  • A simple, robust REST APIs’ to control all your cloud resources. Read more

You can launch as many metal SSD cloud servers as you need in seconds, configure networking and manage storage.

Want more details? Read our server FAQ or object storage FAQ.

How am I billed for Scaleway services?

All our cloud resources are billed per hour with a monthly capping.

See our detailed billing FAQ for a complete overview of the pricing scheme and payment methods.