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How to link your existing Dedibox account to Scaleway

Reviewed on 10 June 2024Published on 31 January 2022

You can now manage your current and future Dedibox servers from the Scaleway console. This allows you to get the best console experience for your Dedibox servers.


Linking your account is not possible if you have

  • a Web Hosting product
  • a domain product
  • a Dedirack product
  • PayPal as a payment method
  • outsourced services or if you are outsourcing your services

Before you start

To complete the actions presented below, you must have:

  • A Dedibox account logged into the console
  • Owner status or IAM permissions allowing you to perform actions in the intended Organization
  • Ordered a Dedibox server

You can come back to your current Dedibox console at any time after you have received an invitation by email. Refer to our FAQ for more information.

Follow these steps to link your Dedibox account to your Scaleway account:

  1. Navigate to the Link Dedibox website in your browser. On the Link Dedibox page, click Get started.
  2. Click Connect to Dedibox to start linking your Dedibox account.
  3. Enter your Dedibox login information and click Sign in.
  4. We run a check to locate your existing Scaleway account.
    • If a Scaleway account with the same email as your Dedibox account is found, log in with your Scaleway password or request a magic link.
    • If no related account is found, enter your account details.

      To link your Dedibox account to a different Scaleway account, click Choose another account and enter the new account credentials.

  5. Choose the Organization in your Scaleway account to link your Dedibox servers, then click Select Organization.

    If needed, click Create a new Organization to create a new Organization for your servers.

  6. Select the personal and billing information for your Scaleway account. You can use the details from your selected Scaleway Organization or your Dedibox account. Confirm the following by ticking the checkboxes:
    • You have noted your login for the Scaleway console.
    • Your Scaleway Dedibox and Scaleway Cloud account information will be updated with the information provided on this page.
    • You understand that linked accounts cannot be unlinked.
    • Payment information will be updated and unified based on these rules:
      • If SEPA is your preferred payment method in either account, it becomes the default choice for both Scaleway Cloud and Dedibox invoices.
      • If SEPA is not used, the preferred payment method of credit card remains the same for both accounts.
      • If different credit cards are used for Dedibox and Scaleway Cloud, the card registered with Scaleway Cloud becomes the default for both accounts.

        After linking accounts, you can modify your payment method in the billing section of the Scaleway console. All default payment methods will be transferred to your linked account.


        Click Choose another account if you want to link your Dedibox account with a Scaleway account using a different email address.

  7. Click Link this account to finish the linking process. Your console dashboard will display, allowing you to manage your Dedibox servers from the Scaleway console.
See also
How to terminate a Dedibox subscription
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