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How to order a failover IP for Dedibox

Reviewed on 08 April 2024Published on 24 March 2022

Only users who have completed the linking of their the Dedibox account to the Scaleway console are granted access to the Dedibox section within the Scaleway console. For detailed information on the migration process, please refer to our account linking documentation. If you cannot locate the Dedibox link in Scaleway's console side menu, you can use the Dedibox console to place orders, manage your Dediboxes, and access the related documentation.


Failover IPs are associated with the Dedibox product and cannot be moved to a different product category. For example, a failover IP can be moved to another Dedibox server, but it cannot be transferred to other service types like Load Balancers or Elastic Metal servers.

Failover IP addresses allow you to have several IPs on the same server. You could then, for example, have one IP for each website or virtual machine hosted on the server. Each failover IP can be routed to any of your Dedibox servers at any time in just a few minutes by using the Scaleway console or the API. By switching your failover IP addresses from one server to another, the hosted services remain available without reconfiguring the IP address.

Failover IPs can be bought as single IP addresses with a maximum number of IPs per Dedibox server, depending on your offer, or as /27 IP blocks for Dedibox servers with a Business service level.

Before you start

To complete the actions presented below, you must have:

  • A Scaleway account logged into the console
  • Owner status or IAM permissions allowing you to perform actions in the intended Organization
  • Linked your Dedibox and Scaleway accounts
  • Ordered a Dedibox server
  1. Click Dedibox in the Bare Metal section of the side menu.

  2. Click the Failover IPs tab to display a list of your failover IPs.

  3. Click + Order a failover IP. A pop-up displays.

  4. Choose the number of failover IPs you want to order. If you have servers with a Business service level, you can also order /27 IP blocks.


    You can order up to 10 addresses at a time.

  5. Click Order failover IP to validate your order.

    The failover IP is delivered to your account and displays in the list of failover IPs.

See also
How to connect to your DediboxHow to configure a failover IP
Docs APIScaleway consoleDedibox consoleScaleway LearningScaleway.comPricingBlogCarreer
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