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I cannot connect to my Instance using SSH after attaching it to a Private Network

Reviewed on 24 June 2024Published on 26 May 2021

Before you start

To complete the actions presented below, you must have:

  • Owner status or IAM permissions allowing you to perform actions in the intended Organization

The action to take depends on whether DHCP is activated on your Private Network.

If it is not, disconnect the Instance from the Private Network, as there may be other factors impacting your Instance, like one of your Instances running a DHCP server.

If it is, this is expected behavior as all the traffic towards your Instance now goes through the Public Gateway. To access your Instance using SSH, first create a static NAT association between a port of your Public Gateway (eg 2222) and the private IP assigned to your Instance, on the SSH port (22 by default). Then, SSH to the Public Gateway’s IP on port 2222.

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