Account - Quickstart
Scaleway is a complete cloud ecosystem, offering a single way for you to create, deploy and scale your infrastructure in the cloud. Creating your Scaleway account gives you access to the Scaleway console and Scaleway API, and you can deploy our products and services with ease.
Console overview
Follow this guided tour to discover how to navigate the console.
How to create an account
- Click Sign Up in the upper right corner of the page. You are redirected to the account creation page.
- Select a sign-up method, and follow the corresponding steps.
Add your organization details
- Select an organization type (Corporate, Startup, Consultant, Association, or Personal project).
- Select your country.
- For Corporate, Startup, Consultant, and Association organization types, select the industry your company operates in.
- Enter a name for your Scaleway Organization.
- Click Next.
Add your phone number
- Enter your phone number and click Send code.
- Enter the 6-digit code you received on your phone number.
- Click Verify phone number.
Add your billing address
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Enter your company name or registration number and click Search, then select your company from the list of results.
Alternatively, click Fill in manually to enter your details yourself. -
Check and complete your billing address (street address, postal code, city, region, and country).
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Check and complete your invoicing details (legal company name, SIRET or SIREN number, and VAT number).
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Click Next.
You can click Add later to enter your billing information at a later time, and directly access your Organization dashboard in the Scaleway console. Ordering Scaleway resources requires a valid credit card.
Add your payment method
Scaleway charges an authorization amount of €1 and automatically reimburses it within two days. A 3D Secure validation starts. Depending on your bank, you may need to enter a code sent by SMS or confirm the payment via an app on your smartphone.
Virtual prepaid cards are not accepted as a payment method.
How to create resources
Once you have validated your payment method, you can start ordering resources like Instances, Kubernetes Kapsule, Object Storage and more. Find out more about how to add resources to your Projects.
How to close an account
Every account has an associated Organization, which in turn has an Owner. When you create your account, you are designated as the Owner of the Organization associated with your account.
When you close your account, you delete your Organization and all its resources and backups. All the Members you created will cease to exist along with the Organization.
| Closing your account | Erasing your personal data (GDPR) | |
|---|---|---|
| Use when | You want to temporarily stop using Scaleway without erasing your account’s settings (e.g., billing information, invoices, security settings, etc.). | You want to erase your account and all related data permanently. This action is irreversible. |
| What is deleted | Your resources, services, and backups. | Your logs, historic data, account settings, and personal data. |
| What to do before proceeding | Recommended: delete all active resources manually. | Mandatory: delete all active resources, backups and services, and make sure all your invoices are paid. Your consumption must be equal to zero. |