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Account - Quickstart

Reviewed on 02 January 2024Published on 26 May 2021

Scaleway is a complete cloud ecosystem, offering a single way for you to create, deploy and scale your infrastructure in the cloud. Creating your Scaleway account gives you access to the Scaleway console and Scaleway API, and you can deploy our products and services with ease.

How to create an account

  1. Open the Scaleway website in a web browser.
  2. Click Sign Up in the upper right corner of the page. You are redirected to the account creation page.
  3. Select an account type (Personal or Professional) and fill out the form with the requested information.
  4. Check the box to agree to Scaleway's Terms and Services, and Scaleway's Data Protection Agreement.
  5. Click Create account. A message displays, inviting you to verify your email address.
  6. Click the verification link sent to your mailbox to confirm your email address. You are redirected to the Scaleway console to continue your account creation.

Add your phone number

  1. Enter your phone number and click Send code.
  2. Enter the 6-digit code you received on your phone number.
  3. Click Verify phone number.

Add your billing information

Fill out the required fields, then click Add billing address. This address will be used in your invoices.

Note

You can click Add later to enter your billing information at a later time, and directly access your Organization dashboard in the Scaleway console. However, you will need to add a valid credit card to order Scaleway resources.

Add your credit card

Note

Prepaid cards and some virtual cards are not accepted as a payment method.

  1. Enter your credit card information, then click Add credit card. We will send you an authorization charge of €1, which will be automatically reimbursed within two days. A 3D Secure validation is initiated. Depending on your bank, you may be asked to enter a code received by SMS or to confirm via an application on your smartphone.
    Note

    You can click Add later to enter your billing information at a later time, and directly access your Organization dashboard in the Scaleway console. However, you will need to add a valid credit card to order Scaleway resources.

Validate your credit card

Note

This step is necessary for security purposes, but does not prevent you from using Scaleway resources. You have 10 days to validate your credit card once it's added.

When checking your bank statement, look for a €1 transaction labeled "SCW", followed by a 4-digit code (e.g., SCW* C-1234).

  1. Enter the 4-digit code.
  2. Click Verify payment method.

You are redirected to your Organization Dashboard.

How to create resources

Once you have validated your payment method, you can start ordering resources like Instances, Kubernetes Kapsule, Object Storage and more. Find out more about how to add resources to your Projects.

How to delete your account

Every account has an associated Organization, which in turn has an Owner. If you created your account (and never joined another Organization), you are the Owner of the Organization associated with your account. You can therefore use the Deactivate Organization button to permanently delete your account and all of its services and backups.

Important

There is a delay of up to 10 days between the time your Organization is closed, and the time resources are effectively deleted. It is recommended to delete all your resources before you close your Organization. A deactivated Organization can be reactivated upon your request.

  1. Click Organization at the top-right of the console, then click Organization. The Organization Account page displays.
  2. Click Deactivate Organization which displays at the bottom of the page, once you have read and agreed with the warning message.
  3. Type Deactivate to confirm your decision.
  4. Select the reasons why you are deactivating your Organization.
  5. Click Deactivate Organization to deactivate your Organization.
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