Skip to navigationSkip to main contentSkip to footerScaleway Docs HomepageAsk our AI
Ask our AI

Account - Quickstart

Scaleway is a complete cloud ecosystem, offering a single way for you to create, deploy and scale your infrastructure in the cloud. Creating your Scaleway account gives you access to the Scaleway console and Scaleway API, and you can deploy our products and services with ease.

Console overview

Follow this guided tour to discover how to navigate the console.

How to create an account

  1. Click Sign Up in the upper right corner of the page. You are redirected to the account creation page.
  2. Select a sign-up method, and follow the corresponding steps.

Add your organization details

  1. Select an organization type (Corporate, Startup, Consultant, Association, or Personal project).
  2. Select your country.
  3. For Corporate, Startup, Consultant, and Association organization types, select the industry your company operates in.
  4. Enter a name for your Scaleway Organization.
  5. Click Next.

Add your phone number

Note

This step is not mandatory unless you intend to use Dedibox.

  1. Enter your phone number and click Send code.
  2. Enter the 6-digit code you received on your phone number.
  3. Click Verify phone number.

Add your billing address

  1. Enter your company name or registration number and click Search, then select your company from the list of results.
    Alternatively, click Fill in manually to enter your details yourself.

    Note

    Company lookup is currently available for French customers only. If your company is not found, or if you are not based in France, fill in your details manually.

  2. Check and complete your billing address (street address, postal code, city, region, and country).

  3. Check and complete your invoicing details (legal company name, SIRET or SIREN number, and VAT number).

  4. Click Next.
    You can click Add later to enter your billing information at a later time, and directly access your Organization dashboard in the Scaleway console. Ordering Scaleway resources requires a valid credit card.

    Important

    Starting September 1, 2026, French businesses must meet new e-invoicing requirements. Make sure your legal company name, SIRET or SIREN number, VAT number, and billing address are complete and accurate. See the billing FAQ for details.

Add your payment method

Scaleway charges an authorization amount of €1 and automatically reimburses it within two days. A 3D Secure validation starts. Depending on your bank, you may need to enter a code sent by SMS or confirm the payment via an app on your smartphone.
Virtual prepaid cards are not accepted as a payment method.

How to create resources

Once you have validated your payment method, you can start ordering resources like Instances, Kubernetes Kapsule, Object Storage and more. Find out more about how to add resources to your Projects.

How to close an account

Every account has an associated Organization, which in turn has an Owner. When you create your account, you are designated as the Owner of the Organization associated with your account.

When you close your account, you delete your Organization and all its resources and backups. All the Members you created will cease to exist along with the Organization.

Important

There is a delay of up to 10 days between the time your account is closed and the time the system deletes your resources. It is recommended to manually delete all your Organization's resources before closing your account. To reopen your account, contact support.

Closing your accountErasing your personal data (GDPR)
Use whenYou want to temporarily stop using Scaleway without erasing your account’s settings (e.g., billing information, invoices, security settings, etc.).You want to erase your account and all related data permanently. This action is irreversible.
What is deletedYour resources, services, and backups.Your logs, historic data, account settings, and personal data.
What to do before proceedingRecommended: delete all active resources manually.Mandatory: delete all active resources, backups and services, and make sure all your invoices are paid. Your consumption must be equal to zero.
Still need help?

Create a support ticket
No Results