How to add a payment method

Reviewed on February 24, 2025

Before you can order Scaleway resources, you must add a payment method to your account. You can choose between two payment methods: credit card or SEPA mandate. Virtual and pre-paid credit cards are not accepted.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions allowing you to perform actions in the intended Organization

How to add a credit card

Follow our guided tour or read the instructions below.

1. Access the Scaleway console.
2. On the Billing page, click the Payment and billing tab.
3. Scroll down to Payment methods and open the Credit card tab.
4. Click the Add a credit card button. A pop-up appears.
5. Enter the details of your credit or debit card.
6. Click Add credit card to confirm. A 3D Secure validation is initiated. Depending on your bank, you may be asked to enter a code received by SMS or via an application on your smartphone.
7. Enter the code and validate the form.
   Note

   When you register a new credit card, an authorization charge of €1 is debited from your account. This Authorization Charge is a dummy transaction made to check the validity of the card. The authorization charge will be reimbursed within 48 to 72 hours.

8. Click Verify. A pop-up appears.

How to add a SEPA mandate

1. Access the Scaleway console.
2. On the Billing page, click the Payment and billing tab.
3. Scroll down to Payment methods and open the SEPA Direct Debit tab.
4. Click +Add SEPA mandate. A pop-up appears.
5. Enter the required information.
6. Click Add SEPA mandate to confirm.