How to redeem a Scaleway voucher

A Scaleway voucher provides you with a discount or credit to use on our services. You can receive it as part of a promotional campaign or from your account manager. To redeem a voucher, you need to create a Scaleway account.

Voucher codes are unique and valid only for a defined period.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions that allow you to perform actions in the intended Organization
• A valid payment method added to your account.

How to apply a voucher

1. Click Billing in the Organization drop-down menu to go to the Billing Overview page.

   Tip

   Alternatively, you can reach the billing page from your Organization Dashboard by clicking Go to Billing above the Current consumption area.

2. Click the Cost optimization tab.

3. Click Add voucher. A pop-up displays.

4. Enter your voucher code, then click Add voucher.

   Note

   The discount applied can either be a percentage of your monthly invoice or a fixed sum.

   Once the voucher is redeemed, it will appear in the list of your vouchers.

Understanding voucher scope

Vouchers provide discounts or credits to use on our services. However, certain conditions and exclusions apply to their usage.

Inclusive and Exclusive vouchers

• Incl. (Inclusive): The voucher applies only to the products or services listed after “Incl.” (e.g., “Incl. PRO2,” means that the voucher only applies to PRO2 Instances).

• Excl. (Exclusive): The voucher cannot be applied to the products or services listed after “Excl.” (e.g., “Excl. Apple Silicon” means that the voucher does not apply to Apple Silicon machines).

Fees excluded from vouchers

Some fees are always excluded from voucher applicability:

• Elastic Metal commitment fees: These are fixed costs for reserving Elastic Metal servers and cannot be covered by vouchers.

• Domain names: Fees for registering, renewing, or managing domain names are not eligible for voucher use.