Jump toUpdate content
My Account - Concepts
Abuse of Scaleway services includes cyber-crime, copyright violation, illegal or offensive content, spamming and malware distribution. Abuse should be reported in the console.
An active session begins when a computer or device signs into your account. To connect you to your account, Scaleway uses JSON Web Tokens (JWT). JWT allows secure transmission of information between parties through tokens. These parties can be users, servers, or any other combination of services. In the case of Scaleway, when a user connects to their account (e.g. via an email address and password), we generate a token, associate it with the session and send it to the user. The token is composed of a header, a payload, and a signature. You can see the list of your active sessions in the Scaleway console, to get an overview of all devices that are signed in and recently active on your account.
The Billing Alerts feature allows you to keep track of your billing costs. When you activate this feature, you define a monthly budget, in Euros, and an alert threshold, which is a percentage of this monthly budget. When your Scaleway billing reaches this threshold (eg 70% of your monthly budget), an alert is sent to you by SMS, e-mail or API webhook.
The Scaleway Console allows you to view and manage your Scaleway products, billing information, support tickets and more. You can access the console at the following address: console.scaleway.com.
Know Your Customer is the process of verifying a client’s identity. An ID document such as a passport, driver’s license or identity card is required to complete KYC verification.
Consists of the e-mail address your account is registered to and its corresponding password. With your login information, you can connect to your Scaleway Organization via the Scaleway console. As an alternative to using a password, you can use login using a magic link.
A Media Access Control Address is a unique ID assigned to network interface cards (NICs), used to ensure the physical address of a computer. It identifies the hardware manufacturer and is used for network communication between devices in a network segment.
A magic link provides quick and secure access to your account without the hassle of remembering your password. When you choose to sign in with Magic Link, you receive a unique link sent directly to your email inbox which you can use one time only to authenticate your login. Afterward, it automatically becomes invalid.
Multifactor Authentication (MFA)
Multifactor authentication (MFA) is any form of verification that requires two factors to authenticate to a device you wish to connect to. Scaleway supports MFA for Cloud accounts in the form of a security code that you use in addition to your password when you log in. You can receive the code via SMS or an authenticator app on your smartphone. Enabling MFA adds an additional layer of security against unauthorized access to your account.
Every Organization has quotas, which are limits on the number of Scaleway resources they can use. Quotas are per product (eg Instances) and product type (eg GP1-L instance). Quotas are designed to prevent abuse, and can be viewed on the Organization Account page of the console.
An SSH Key (Secure Shell Key) allows passwordless connection to an Instance. An SSH Key is generated by creating an RSA key pair, consisting of two elements:
- a sensitive identification key, (aka private key) which must be stored securely
- a public key which is uploaded to the Scaleway interface.
The public key is kept in your Scaleway account and transferred to the instance during the boot process, while the identification key is kept securely on your local computer. When connecting to the instance via SSH, a trusted connection to the machine is established using the key pair.
Scaleway provides four different types of support plan: Basic, Bronze, Silver and Gold. Your support plan determines the level of service and dedicated assistance you have access to, and the guaranteed response time of your support requests. You can configure your support plan in the console.
A Universally Unique Identifier (UUID) is a 128-bit label attributed by Scaleway to each resource, used to identify them in CLI and API operations. UUIDs can also identify users and Organizations, as well as cloud resources.