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Configure support plans
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How to configure Support Plans

Reviewed on 27 June 2023Published on 22 June 2021
Security & Identity (IAM):

You may need certain IAM permissions to carry out some actions described on this page. This means:

  • you are the Owner of the Scaleway Organization in which the actions will be carried out, or
  • you are an IAM user of the Organization, with a policy granting you the necessary permission sets
Requirements:

The default support plan for an Organization is the Basic plan, but it can be upgraded on the Support Plan tab of the Organization page:

  • Select a plan and click Select Plan to proceed. A pop-up displays with a disclaimer message informing you that your payment will be made automatically on the current month’s invoice. Make sure you have carefully read the message.
  • Click I understand to confirm the change.

An overview of your previous and current plans is available under Support Plans History.

See Also