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How to manage your billing information

Reviewed on 28 May 2021Published on 27 May 2021

How to add a payment method

Before you can order Scaleway resources, you must first add your billing information to your account.

Requirements:
  • Click Billing in the Organization drop-down menu of your Scaleway console.
  • Scroll down to Payment Methods.

You can choose between two payment methods: credit card or SEPA mandate.

How to add a Credit card

Note:

This method is available for the Test and Build Account Levels.

  1. Enter the details of your credit or debit card and your billing address.

  2. Click Add Billing Information to confirm. A 3D Secure validation is initiated. Depending on your bank you may be asked to enter a code received by SMS or via an application on your smartphone.

  3. Enter the code and validate the form.

    Note:
    • When you register a new credit card, an authorization charge is debited from your account. An Authorization Charge is a dummy transaction made to check the validity of the card.
    • The authorization charge is of 1€ and will carry a 4-digit Magic Code, displayed on your bank account statement. This Magic Code will be used to verify your credit card for your Scaleway account.
  4. Click Verify. A pop-up appears.

  5. Enter the 4-digit Magic Code displayed on your bank account statement.

Important:

You have up to 10 days to enter your Magic Code in the console

If your card is successfully verified, you will see a confirmation message.

How to add a SEPA mandate

Note:

This method is available for the Build account level (it requires a successful KYC verification.

  1. Click SEPA Direct Debit under Payment Methods,.

  2. Click +Add a SEPA Mandate. A pop-up appears.

  3. Enter the required information.

  4. Click Add your payment method to confirm.

How to change your payment method

If you have registered both a credit card and a SEPA mandate, you can choose the default payment method you wish to use for your Scaleway account.

  1. Click Billing in the Organization drop-down menu to go to the Billing Overview page.

  2. Scroll down to find Payment Methods.

  3. Select the payment method you wish to use as default.

See Also