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Account

Creating your Scaleway account gives you access to the Scaleway ecosystem via the Scaleway console and Scaleway API to create, deploy, and scale our products and services with ease.

Scaleway account quickstart

Getting StartedLink to this anchor

Quickstart

Discover how to create an account in a few easy steps.

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Concepts

Core concepts that give you a better understanding of your Scaleway account.

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How-Tos

Learn how to manage your Scaleway account using the Scaleway console.

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Additional Content

Go further with detailed, in-depth information on Scaleway accounts.

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Account API

Manage your Scaleway account using the Scaleway API.

Go to Account API

ChangelogLink to this anchor

  • Account

    Added

    New Support Plans

    The new Scaleway Support Plans are now available.

    Our French support team has been strengthened and trained to improve your service.

    In line with this upgrade, we have refreshed our Support Plans with new pricing, clearer service levels, and expanded options.

    The new plans can be found in the Support Plans page of the console.

    Find below an overview of the new plans:

    • Basic (Free) - 24/7 ticket support, 8h IRT for P1 incidents
    • Advanced (€50/month or 5% net spend*) - 2h IRT for P1s, Hotline 7/7 (9AM–6PM)
    • Business (€250/month or 10% net spend*) - < 30min IRT for P1s, 24/7 Hotline, Dedicated Premium Team
    • Enterprise (€990/month or 20% net spend*) - 15min IRT for P1s, 24/7 Hotline, Premium Team, Technical Account Manager, quarterly reviews, architecture audit, and official certification.

    *Higher figure applies.

    Refer to the Understanding support plans documentation page for more details about how each plan works.

  • Account

    Added

    Notification manager is now available

    You can now manage your Organization’s notifications directly in the Scaleway console: choose which users receive alerts for each notification type and review notification history. More product integrations are coming soon.

    Read our documentation on the notification manager to learn more.

  • Account

    Fixed

    Quota consumption is now displayed at Organization level

    Quota consumption is now displayed at the Organization level in the console, rather than at the Project level.

    Since quotas are applied at Organization level, this improvement makes it easier to monitor your resource consumption and anticipate quota requests.

View the full changelog
Questions?

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