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How to contact the support team

Reviewed on 24 July 2023Published on 05 August 2021

You have an account and are logged into the Dedibox console

How to contact the Dedibox support team by ticket?

  1. Access your Dedibox console account by logging in.
  2. Locate and click the Support link.
  3. From the options provided, select Technical assistance. This opens a form for you to fill out.
  4. Fill out the required details in the form, providing as much relevant information as possible.
  5. Once your are finished writing your ticket, proceed to submit it. After sending the ticket, you will have access to your conversation history with the technical assistance team, enabling you to keep track of your previous and current tickets.

Take a look at the Scaleway Status page to check the status of our services and find maintenance information.

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