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How to connect via FTP on Web Hosting Classic

Reviewed on 05 August 2024Published on 24 February 2022
Important

This documentation describes the usage of a previous web hosting offer proposed by Online.net.
Refer to the Scaleway Web Hosting documentation for information about the current web hosting product.

File Transfer Protocol (FTP) is a standard method for transferring files between a client (e.g., your local computer) and a server (e.g., your Scaleway web hosting server) via the internet. This guide shows you how to configure the popular and free FTP client FileZilla to connect to your web hosting site using FTP. You will then be able to transfer files from your local computer to your Scaleway web hosting server. For additional help, refer to the FileZilla Client Tutorial.

In this example, we assume your domain name is example.com and your FTP account is webmaster@example.com. Ensure you have created an FTP account before proceeding.

Before you start

To complete the actions presented below, you must have:

  • A Dedibox account logged into the console
  • A Web Hosting Classic plan and a domain name
  • An FTP account created

Installing FileZilla

  1. Open the FileZilla website in your browser.
  2. Click Download FileZilla Client. The FileZilla website detects your operating system and suggests the correct version of the FileZilla client to download.
  3. Click Download FileZilla Client and follow the on-screen prompts to complete the installation.
    Tip

    Depending on your operating system, you may prefer to download FileZilla from the command line of your terminal. On Ubuntu Linux, use the command sudo apt update && sudo apt install filezilla.

Configuring the FTP Account

  1. Open FileZilla on your local machine.

  2. Click on File in the top menu, and select Site Manager.

  3. Enter the following information in the form that displays. Remember to replace the User and Password values with those of your FTP account.

    • Protocol: FTP - File Transfer Protocol

    • Host: ftp.online.net

    • Port: 21

    • Encryption: Require explicit FTP over TLS

    • Logon Type: Normal

    • User: webmaster@example.com

    • Password: your-ftp-password

      Note

      The form may display slightly differently depending on your operating system, but the fields and their values should remain the same.

  4. Click Connect. If a confirmation window appears, check and validate the certificate.

You are now connected via FTP to your web hosting site. Remember that all files for your website must be stored in the www folder.

Refer to the official FileZilla documentation for more help with using FileZilla to connect to your site and transfer files via FTP.

See also
How to change the password of an FTP accountHow to delete an FTP account
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