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How to manage your email filters on Web Hosting Classic

Reviewed on 05 August 2024Published on 26 May 2021
Important

This documentation describes the usage of a previous web hosting offer proposed by Online.net.
Refer to the Scaleway Web Hosting documentation for information about the current web hosting product.

Email filters allow you to sort your emails based on the sender, subject, and more. If an email meets one or more criteria, you can define different actions, such as deleting or moving it into a folder. Email filters only work on email accounts.

Before you start

To complete the actions presented below, you must have:

  • A Dedibox account logged into the console
  • Created a Webhosting Classic

How to configure your email filters?

  1. Log into your Scaleway webmail account.

  2. Click Settings in the upper right corner of your screen, then click Filters. You can create filter groups, and activate or deactivate your filters by groups to easily manage your emails.

    Important
    • Ensure no filter is active. If you activate a new filter group, the previous one will be disabled.
    • We do not recommend naming your filter group console, as this is the name for default filters.

How to add new filter groups?

  1. Log into your Scaleway webmail account.
  2. Click Settings in the upper right corner of your screen, then click Filters.
  3. Click + under the Filter sets column.
  4. Enter the name of your filter group in Filters set name.
  5. You can either import filters from a file or from another filter group.

How to add a filter?

  1. Log into your Scaleway webmail account.
  2. Click Settings in the upper right corner of your screen, then click Filters.
  3. Click + under the Filters column.
  4. Enter the name of your filter in Filter name.
  5. Two input fields display. For incoming mail defines the requirements so that the mails undergo the action selected in the execute the following actions field.
  6. Once you have added your filter, click Save.

How to configure an automatic response?

Important
  • Setting up an automatic response on incoming mails can be useful when you will not have access to your mails for a while.
  1. Log into your Scaleway webmail account.
  2. Add a new filter and name it Auto Reply. It should appear at the bottom of your filter list, under antispam and antivirus.
  3. Select all messages in the For incoming mail input field.
  4. Select Reply with message in the execute the following actions input field.
  5. Write your message in Message body.
  6. Type in [Auto reply] in Message subject.
  7. Click Save.
See also
How to retrieve the header of an emailHow to solve email account connection problems
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