How to retrieve the header of an email
This documentation describes the usage of a previous web hosting offer, proposed by Online.net.
Refer to the Scaleway Web Hosting documentation for information about the current web hosting product.
The header of an email contains important information about where and how an email was sent before arriving in your mailbox. You can compare it to a stamp and the added postal information on the envelope when you send a letter in the mail.
In some circumstances, the header may contain information required by technical support. The way to retrieve this information may be different depending on the email client you are using.
- Click the email concerned in the list of mails.
- Click Others in the preview screen, then click View source. A new window displays.
- Copy and paste the headers of your emails.
- Log into your Gmail account.
- Open the email and click the arrow pointing down in the upper right corner.
- Select Show original from the menu that displays. The email headers will be displayed in a new window.
- Go to your message list, then double-click the message to open it. The message window displays.
- Click File > Properties to see the headers. A window displays.
- Copy and paste the headers from the “Internet Headers” section.
- Log into your Microsoft account.
- Click the email of which you wish to retrieve the headers.
- Click the arrow pointing down. A menu appears.
- Click View Message Source. A new window appears.
- Copy and paste the headers listed in the “Internet Headers section”.
- Open the Mail for Mac application, then click the email of which you wish to get the headers.
- Click Cmd+Shift+H. A message window displays, containing the header.