Linking your account is not possible, if you have
- a Web Hosting product
- a domain product
- a Dedirack product
- PayPal as a payment method
- outsourced services or if you are outsourcing your services
The linking process is available to help you link your Dedibox (Online.net) and Scaleway accounts.
Once the process is complete, you will be able to manage your Dedibox Servers and associated services from the Scaleway console, as well as from the existing online console.
Linking your account is not possible, if you have
During the process, your Dedibox account is linked to your Scaleway account so that you can find all your Dedibox servers in the new console.
When you do not have a Scaleway account, the process allows you to create a Scaleway account from your Dedibox information. This allows you to find all of your Dedibox servers in the new console and enjoy a new experience.
Accounts are linked at the user’s request. You can launch the process at any time from the link provided in the email invitation.
Yes. The link of your Dedibox account to the Scaleway console is completely free of charge.
The account linking process takes about 5 minutes. This is the time required to review all of your account information.
If you already have a Scaleway account, you must be the Owner of the Organization you would like to link your Dedibox account to. You should also make sure that this Organization is based in the same country as your Dedibox account. If it is not the case, you should either create a new account, or contact our support team to change the country.
The current Dedibox console will remain accessible.
Some operations are not yet available in the Scaleway console but you will soon be able to do everything you need.
In the meantime, the Dedibox console and all the Dedibox server management features remain available after the account link.
Yes, you can continue to use the Dedibox console to manage all other Online.net services, as well as your Dedibox servers.
|Access the list of all your Dedibox servers
|Access information about one of your Dedibox servers (inc. network, service level & options, back-up, customization, logs)
|Perform actions on your Dedibox servers (inc. installation, KVM access, reboot, reboot in rescue, RAID configuration)
|Order new Dedibox servers
|Order and configure your IPv6 block (inc. /56 & /64 subnets configuration)
|Order and configure your failover IP addresses. Edit your failover IP assignation.
|Create, list and manage all your RPN groups (V1 and V2)
|Payment method Management (SEPA, CB)
|Manage your Scaleway payment methods (SEPA, CB) in one single place
|Consult your invoices for your Dedibox servers or services
|Pay for your Scaleway products with one default payment method
We will synchronize your personal information (first name, last name, email address, phone number) and billing information (address, company name - if any, VAT number - if any, billing contact) between Scaleway and Dedibox.
Once linked, you will be able to edit this information from the Scaleway console only.
Once you have linked your account, you can edit your payment information from the Scaleway console only. You will not be able to edit the payment information from the Dedibox console anymore.
In the future, you may only need to use your Scaleway login information to connect to the Scaleway console and to manage all your Scaleway products.
You will continue to receive an invoice for each type of product (one for Scaleway Dedibox and one for Scaleway Cloud products).
However, it is the payment method defined in your Scaleway console that allows you to pay all your Scaleway invoices (Scaleway Dedibox and Scaleway Cloud). It is thus important that following the linking process, you verify whether the default payment method defined in the Scaleway console is your preferred payment method for future invoices.
You will be able to find all your invoices in the Billing section of the Scaleway console (old Dedibox invoices as well as all new invoices).
All your active Dedibox payment methods will be migrated to the new console during the linking process so that you will be able to manage them from the Scaleway console instead of the Dedibox console.
You have to choose a unique default payment method for your Scaleway services. This default payment method allows you to pay all of your Scaleway invoices (Scaleway Cloud and Scaleway Dedibox).
The definition of your default payment method follows these rules:
Once account linking has been completed, you can modify your payment method in the billing section of the Scaleway console. All existing default payment methods will be transferred to your linked account.
Yes, the API system is not impacted by account linking.
The first customers to follow the linking process will be granted a discount of €100. This discount is directly applied to the Scaleway account and is valid for six months following the linking process. It is available on Scaleway cloud services ordered through the Scaleway console and does not include Dedibox and Elastic Metal products.