Transactional Email capabilities and limits
Reviewed on 22 May 2023 • Published on 07 November 2022
This page provides information about the capabilities and limits of Scaleway Transactional Email service, depending on user quotas.
Every Organization has quotas, which are limits on the number of Scaleway resources they can use. Below is a list of basic quotas available for Transactional Email.
Note:
Additional quotas can be added on a case-by-case basis. If you have already validated your payment method and your identity and want to increase your quota beyond the values shown on this page, contact our support team.
| Payment method validated | Identity validated | |
|---|---|---|
| Max. of recipients | 3 | 3 |
| Domains per Organization | 2 | 5 |
| Emails sent per hour | 50 | 200 |
| Emails sent per month | 500 | 5000 |
| Advanced attachments | 0 | 0 |
| Max. of attachments | 2 | 2 |
| Unrestricted attachments | 0 | 0 |
| Max. size of an email (Mo) for API | 2* | 2* |
| Max. size of an email (Mo) for SMTP | 2* | 2* |
*Including the email and the attachments in the email.
Advanced attachments refer to specific attachments such as:
| File type | MIME type |
|---|---|
application/pdf | |
| HTML | text/html |
| Text | text/plain |
| iCalendar | text/calendar |
| ICS | application/ics |
| CSV (comma-separated values) | text/csv |
| JPEG image | image/jpeg image/jpg |
| PNG file | image/png |
| GIF file | image/gif |
Important:
- Keep in mind that when sending an email with Transactional Email, each recipient counts as a separate email. Example: If you send an email to one recipient and you add three recipients as CC, you will be billed for 4 emails.
- Transactional Email is only available in the
fr-parregion. - The recursive SPF
includedirective is not supported.