How to manage email accounts

Reviewed on May 02, 2025

Send, receive, and store electronic messages through the internet. Email accounts can be accessed via POP3 and IMAP protocols and managed from the Scaleway console.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions allowing you to perform actions in the intended Organization
• Registered a domain name at Scaleway or another registrar
• A Web Hosting plan

How to create an email account

1. Click Web Hosting in the Domains & Web Hosting section of the console side menu. The Web Hosting overview page displays.
2. Click more icon and More info, or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
3. Click the Emails tab to display information related to your email accounts.
4. Click + Create email account. A pop-up displays.
5. Select the domain you want to associate the email account with from the drop-down list, then enter a username and password.
   Tip

   The username is the part of your email address preceding the @.

6. Click Create email account to confirm.

How to update the password of an email account

1. Click Web Hosting in the Domains & Web Hosting section of the console side menu. The Web Hosting overview page displays.
2. Click more icon and More info, or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
3. Click the Emails tab to display information related to your email accounts.
4. Click more icon and Change password next to the email account. A pop-up displays.
5. Enter your new password in the Password field, and click Change password to confirm.

How to delete an email account

1. Click Web Hosting in the Domains & Web Hosting section of the console side menu. The Web Hosting overview page displays.
2. Click more icon and More info, or the domain name of the Web Hosting service you want to configure. The Hosting information page displays.
3. Click the Emails tab to display information related to your email accounts.
4. Click more icon, then Delete next to the email account you want to delete. A pop-up displays.
5. Type DELETE in the pop-up and click Delete email account to delete the account.