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How to migrate an Online.net/Dedibox web hosting plan to Scaleway
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How to migrate an Online.net/Dedibox web hosting plan to Scaleway

Reviewed on 18 September 2023Published on 18 September 2023

You now have the option to migrate your Dedibox Web Hosting Cloud (powered by cPanel) to our cutting-edge web hosting service within the Scaleway ecosystem. This new platform offers an intuitive graphical interface to streamline your web hosting management. By making the move to this upgraded system, you’ll continue to access all the features included in your current Dedibox Web Hosting Cloud plan, along with the latest updates and performance enhancements for an even better hosting experience.


At present, migration is exclusively available for users with a Web Hosting Cloud (cPanel) plan in the Dedibox console. Users with a Web Hosting Classic plan will have the opportunity to migrate at a later time.

Security & Identity (IAM):

You may need certain IAM permissions to carry out some actions described on this page. This means:

  • you are the Owner of the Scaleway Organization in which the actions will be carried out, or
  • you are an IAM user of the Organization, with a policy granting you the necessary permission sets

We highly recommend utilizing our name servers for a seamless migration experience:

  • ns1.whm.fr-par.scw.cloud.
  • ns2.whm.fr-par.scw.cloud.

If you are managing your DNS zone by yourself, you can locate all the necessary DNS pointers for configuration within the DNS verification tab of your Web Hosting in the Scaleway console.


You must ensure that a valid payment method has been added to your Scaleway account before initiating the migration. This is a mandatory step to prevent any possible interruption or locking of your web hosting plan during the migration.

  1. Go to the list of web hosting accounts and select the web hosting you want to migrate.

  2. Click Migrate on the web hosting overwiew. This action will trigger a pop-up to appear.

  3. Review the details related to your web hosting and click Migrate to automatically populate the migration information in the Scaleway console. You will be redirected to the Scaleway console.

  4. The migration details for your web hosting will be shown. Make sure that you are within the destination project for your hosting. Then, proceed to click Migrate your Web Hosting.


    The migration process will be completed within two business days.


    You also have the option to initiate the migration process manually by copying and pasting the web hosting details from your Dedibox console into the Scaleway Web Hosting migration form.

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