How to migrate an Online.net/Dedibox web hosting plan to Scaleway

Reviewed on 08 July 2024 • Published on 18 September 2023

You now have the option to migrate your Dedibox Web Hosting Cloud (powered by cPanel) to our cutting-edge web hosting service within the Scaleway ecosystem. This new platform offers an intuitive graphical interface to streamline your web hosting management. By making the move to this upgraded system, you’ll continue to access all the features included in your current Dedibox Web Hosting Cloud plan, along with the latest updates and performance enhancements for an even better hosting experience.

Tip

If you are migrating from a Web Hosting Classic plan, refer to our documentation Web Hosting Classic migration - Technical information for further information.

Before you start

To complete the actions presented below, you must have:

A Scaleway account logged into the console
Owner status or IAM permissions allowing you to perform actions in the intended Organization
Added a valid payment method to your Scaleway account
A Web Hosting Cloud (cPanel) plan in the Dedibox console
A Dedibox account logged into the console

Tip

We highly recommend utilizing our name servers for a seamless migration experience:

ns1.whm.fr-par.scw.cloud.
ns2.whm.fr-par.scw.cloud.

If you are managing your DNS zone by yourself, you can locate all the necessary DNS pointers for configuration within the DNS verification tab of your Web Hosting in the Scaleway console.

Important

Migrating your Web Hosting plan is a definitive decision. Once completed, it is not possible to revert back to your previous plan.
You must ensure that a valid payment method has been added to your Scaleway account before initiating the migration. This is a mandatory step to prevent any possible interruption or locking of your web hosting plan during the migration.

Go to the list of web hosting accounts and select the web hosting you want to migrate.
Click Migrate on the web hosting overview. This action will trigger a pop-up to appear.
Review the details related to your web hosting and click Migrate to automatically populate the migration information in the Scaleway console. You will be redirected to the Scaleway console.
The migration details for your web hosting will be shown. Make sure that you are within the destination project for your hosting. Then, proceed to click Migrate your Web Hosting.

Note
The migration process will be completed within two business days.

Tip
You also have the option to initiate the migration process manually by copying and pasting the web hosting details from your Dedibox console into the Scaleway Web Hosting migration form.