How to unlock an internal domain

Reviewed on March 25, 2025

Domain names are locked by default to avoid any unsolicited outgoing transfer. If you want to transfer your domain to another registrar, you can unlock it from the Scaleway console.

Before you start

To complete the actions presented below, you must have:

• A Scaleway account logged into the console
• Owner status or IAM permissions allowing you to perform actions in the intended Organization
• An internal domain registered with Scaleway Domains and DNS

How to unlock a domain name

1. Click Domains and DNS in the Domains & Web Hosting section of the Scaleway console side menu.
2. Click the domain you want to unlock. The domain's Overview tab displays.
3. Click Unlock under Transfer in the Domain Information section. A confirmation pop-up displays. Open Image over content
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4. Click Unlock to confirm. The operation might take a few minutes to complete. Once your domain is unlocked, you can copy its transfer authorization code.
   Note

   The transfer authorization code allows you to transfer your domain to another registrar.

5. Click the Copy icon under Transfer in the Domain Information section. Your transfer authorization code is copied in your clipboard. Make sure that you give it to the registrar you want to transfer your domain to.