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How to lock a client's Organization

Reviewed on 27 May 2024Published on 27 May 2024

If you are confronted with a client who does not respect Scaleway’s Terms of Service, you can lock their Organization.

Before you start

To complete the actions presented below, you must have:

  • A Scaleway account logged into the console
  • Scaleway Partner status
  • Added a client

Locking an Organization prevents its owner from ordering or managing resources.

  1. Go to the Partner Space. A list of your clients displays.
  2. Locate the row corresponding to the client whose Organization you want to lock.
  3. Click «See more Icon» at the end of the row.
  4. Click Lock Organization. A pop-up displays.
  5. Type LOCK in the text area.
  6. Click Lock to confirm.
See also
How to edit client informationHow to unlock a client's Organization
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