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How to add a custom domain to a container

Reviewed on 01 October 2024Published on 21 February 2022

Each container comes with an automatically generated domain, on which it is available. However, it is possible to use your own domain name to address your containers to facilitate their use.

Before you start

To complete the actions presented below, you must have:

  • A Scaleway account logged into the console
  • Owner status or IAM permissions allowing you to perform actions in the intended Organization
  • A running Serverless Container
  • Registered a domain name with the provider of your choice and have access to the domain name’s DNS zone file
  1. On your domain provider’s platform (for example, Scaleway’s domains), add a CNAME record pointing to your container default URL in the domain’s DNS zone file.

    Note
    • All domains are supported.

    • When using a root domain:

      • If available, CNAME flattening is mandatory. CNAME flattening speeds up CNAME resolution and allows you to use a CNAME record at your root/apex domain. For example, for Cloudflare, this will look like the following:
      • If your DNS provider does not support CNAME flattening, you need to create an ALIAS on your root domain (named @ or with an empty name) instead of a CNAME.
  2. Before continuing, make sure the DNS entry is available. If not, the custom domain will likely end up in error on step 6. You can check this by:

    • running dig, drill or nslookup commands on your domain using common DNS resolvers 1.1.1.1 and 8.8.8.8: dig <your_custom_domain> @1.1.1.1, dig <your_custom_domain> @8.8.8.8
    • or using a DNS check tool of your choice (some are available online)
  3. Click the Endpoints tab on your containers’ page.

  4. Click + Add endpoint.

  5. Enter your custom domain name and validate the form.

    Note

    Before being ready, some checks are performed. See technical details below to know more about these checks.

  6. Connect to your container through that custom domain once the custom domain status is ready.

Important

Custom Domains do not currently support websockets. If you need to use websockets, you must configure them with the original container URL.

Technical details and troubleshooting

Read this section if you want more details about how custom domains are handled or if you are trying to troubleshoot an issue.

When adding a custom domain, the following tasks will be performed on Scaleway’s side:

  1. Configure the custom domain on our gateways, so that they can handle traffic for that custom domain.

  2. Ensure that the custom domain points to one of the Serverless Container existing endpoints: either the default one ....functions.fnc.<region>.scw.cloud, or an existing custom domain.

  3. If step 2 is OK, generate a dedicated TLS certificate for that custom domain so it can answer to HTTPS requests.

    Note

    During that step, the custom domain might be available in plain HTTP. But, it will be accessible in HTTPS only once this step is over.

During the configuration of a custom domain (pending status), callers will likely receive HTTP 404 errors, while our gateways are reconfiguring themselves.

The last 2 steps above are done simultaneously with a HTTP-01 challenge. If that challenge does not succeed after 3 minutes:

  • The custom domain will be put in error status.
  • The custom domain will not be reachable (in HTTP or HTTPS).
  • No TLS certificate will be generated.

HTTP-01 challenge failure (and by extension, a custom domain in error status) can happen for the following reasons (outside of internal errors):

IssueDescriptionHow to fix or avoid this?
DNS record is not correctly configured.If the DNS record (mostly CNAME) is misconfigured on your DNS provider side, and the custom domain to the Serverless Container default endpoint, we will not be able to configure the custom domain.Ensure that on your DNS provider, a CNAME record links your custom domain to the Serverless Container. To test, you can run the following command: dig <your_custom_domain> (or nslookup), and make sure that the value returned is a CNAME record to <your_function>.functions.fnc.<region>.scw.cloud.
DNS record is not available yet.This can be the case if the custom domain is created immediately after the CNAME is configured on your DNS provider side.As a rule of thumb, wait a few minutes after creating the CNAME on your DNS provider, or at least wait until the DNS record is available on main resolvers (1.1.1.1, 8.8.8.8).
DNS cache is stale (still pointing to an old endpoint).If the custom domain was pointing to another endpoint before adding the CNAME record to the Serverless Container, and if the TTL is greater than the maximum time of the check (3 min), it can sometimes happen that the custom domain still resolves to the old endpoint, thus making the challenge fail.Wait until DNS entry is available and use a smaller TTL.
Negative DNS cache is staleIf the initial check fails (DNS record is not available yet), and the negative TTL configured on your DNS provider side is high, the negative TTL will prevent subsequent checks from querying the nameserver again, until it expires. Depending on the negative TTL configured, this can take more or less time.Either reduce the negative TTL in your DNS provider configuration, or just wait until you are sure DNS record is available. If you already tried to add the custom domain and faced this issue, you likely have to wait for the negative TTL to expire before making another attempt (so the cache can also expire on our side).
Route /.well-known/acme-challenge is not handled correctly.To perform the HTTP-01 challenge, a call will be made on <your_custom_domain>/.well-known/acme-challenge/<token>. If you are using a proxying/caching tool (like Cloudflare) between the custom domain and the Serverless Container endpoint, a cached version of that route can be served, making the check fails.Do not configure caching rules for routes starting with /.well-known/acme-challenge. Refer to the example below with Cloudflare.

Example of configuration on Cloudflare to disable caching with “Cache rules”:

Migrating an active domain

Read this section if you are trying to migrate a domain that is already serving a live website/API/web application, but not yet hosted on a Serverless Container.

To clarify, let’s take a concrete example:

  • your website is hosted on a Scaleway Instance, with the IP 51.15.x.x
  • you own a domain mydomain.com
  • an A record is configured on website.mydomain.com and points to 51.15.x.x
  • when a client accesses http://website.mydomain.com, the request hits your Instance IP 51.15.x.x:80
  • you also have a running version of your website hosted as a Serverless Container (only accessible using example-website.functions.fnc.fr-par.scw.cloud), and now you want your users to access this version from http://website.mydomain.com

Before adding the custom domain on your Serverless Container, you must change the DNS record to point to the Serverless Container endpoint:

  • before: website.mydomain.com is an A record to 51.15.x.x
  • after: website.mydomain.com is a CNAME record to example-website.functions.fnc.fr-par.scw.cloud

By doing this, clients that already have the website.mydomain.com DNS record cached locally will continue to hit 51.15.x.x, until the TTL expires. New clients (or those whose cache has expired) will start to hit example-website.functions.fnc.fr-par.scw.cloud. However, as long as the custom domain is not configured on the Serverless Container, these requests will end up in 404, because website.mydomain.com is not (yet) known in our infrastructure. Depending on your downtime tolerance (clients receiving 404) for a few minutes, there are 2 cases:

  • downtime is acceptable or can be planned (e.g. during the night or when there is less traffic on your website). In that case, after creating the CNAME record, and once you are sure DNS is available everywhere, create the custom domain on the Serverless Container. Once ready, requests to http://website.mydomain.com will hit your Serverless Container (no more 404).
  • downtime is not acceptable. Unfortunately, this is not possible right now out-of-the-box. To serve requests from website.mydomain.com, our infrastructure must know it, so a custom domain has to be configured. However, for the custom domain to be configured, the DNS record must point to the Serverless Container endpoint, resulting in a chicken-and-egg problem. To handle such scenarios, a CDN can be configured to serve a cached version of your website while the domain is being reconfigured (for example with stale-if-error option). If you choose this solution, be sure to disable caching on routes starting with /.well-known/acme-challenge to avoid issues described in the “Technical details and troubleshooting” section.
See also
How to manage a containerHow to modify container privacy
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