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I lost access to a bucket after applying a bucket policy
Reviewed on 04 June 2024 • Published on 04 June 2024
Before you start
To complete the actions presented below, you must have:
- Owner status or IAM permissions allowing you to perform actions in the intended Organization
Problem
I am noticing decreased throughputs, timeouts, high latency, and overall instability on my Scaleway Object Storage deployment.
Solution
-
Go to the Status page to see if there is an ongoing incident on the Scaleway infrastructure.
-
Retrieve the logs of your buckets using any S3-compatible tool to identify the cause of the problem:
Going further
-
Refer to the documentation on how to optimize your Object Storage performance for more information.
-
If you did not manage to identify the error and solve it by yourself, open a support ticket, and provide as many details as possible, along with the necessary information below:
- S3 Endpoint (e.g.
s3.fr-par.scw.cloud
) - Bucket name
- Object name (if the request concerns an object)
- Request type (PUT, GET, etc.)
- HTTP status code
- Date and time (timestamp)
- User-agent (SDK, client, console, etc.)
- Transaction ID (if possible)
- Log / Trace of the error (if possible)
- S3 Endpoint (e.g.