Installation from virtual media not possible on Dedibox Start-9-M servers

Reviewed on October 02, 2025

Installation from virtual media allows users to boot servers using custom ISO images over the network. Dedibox provides an archive of several installation images at https://virtualmedia.online.net/. However, this feature is currently not supported on specific Elastic Metal server models due to instability issues.

Before you start

To complete the actions presented below, you must have:

A Dedibox account logged into the Dedibox console
A Dedibox Start-9-M server

Affected servers

The following Elastic Metal server models are impacted by this limitation:

Dedibox Start-9-M

Reason for lack of support

Installation through virtual media on Dedibox Start-9-M servers is highly unstable due to hardware-specific compatibility issues with the virtual media boot process. We do not currently have a stable solution to resolve these problems.

Tip

For alternative installation methods, consider using the default OS images available directly from the Dedibox console or rescue mode for troubleshooting.

Next steps

If you encounter issues during installation, verify your server model in the Dedibox console.
Use supported installation options, such as pre-built images from the Dedibox console.
Contact Dedibox technical support for assistance or updates on future support.

Note

We are working on potential solutions and will update this documentation once virtual media support is available for these models.

Still need help?

Create a support ticket